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Getting help on any page

Every page has a Help button at the right end of its header. It opens help for the page you are on.

The Help button at the right end of the page header

Watch the video​

The page's video is at the top. Each moment under it jumps to that part of the video, and more shows the rest. Read along shows the words of the video. Click a time to jump to it.

The video, its moments and Read along

Step me through it​

Step me through it closes the help and points at each control on the page in turn, with a short tip. It only shows on pages that have tips.

Step me through it and Read the guide under the video

Press Next to move on, or Skip to stop.

A tip pointing at a control on the page

Read the guide​

Read the guide opens the written guide for the page inside the help, so you can read it beside your work. It only shows on pages that have a guide. Back returns to the video. Open in Help center opens the full article in a new tab.

The written guide inside the help

Ask Dash​

Type your question under Ask Dash and press Ask. The answer appears in the help, and the page behind it stays where it was.

Ask Dash in the help

When the answer is about the page you are on, it ends with Show me on this page. Press Start and the tips point at the controls. When the answer is about another page, it ends with Go there. Back to help returns to the video.

A question, its answer and Show me on this page

Talk to a person​

Press Talk to a person and your question goes to the EquipDash team as a support ticket, with the chat so far. If you have not asked anything yet, Dash first asks what you need help with, and your answer becomes the ticket. The ticket shows in the chat. The team replies by email and on your Support page.

Talk to a person and the ticket it opens

Pick up where you left off​

When you open the help again, Ask Dash shows Your last question. Press Continue to open that chat again, with its messages, for up to a week.

Your last question with Continue

Related help lists other videos and articles for the page. See it in a real shop has walkthroughs of EquipDash in different kinds of shops, with the closest to yours first. A walkthrough plays at full width above the cards; Close puts it away. See all shows the full list.

At the bottom, Help center opens this site, Training opens your lessons, and Show me around replays the first-look tour. Only admins see Show me around.

Related help, See it in a real shop and the links at the bottom

Pages with nothing on them yet​

When a list is empty, such as before you add your first bundle, the page's video sits under its first button. Click it to watch. Step me through it shows on the card when the page has tips.

The video under the first button on an empty page