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AI tour operator software

Fill every tour on autopilot.

EquipDash hands the busywork — bookings, waivers, guide briefings, OTA sync, post-tour reviews — to Dash AI. So your team focuses on guests at the meeting point, not screens at the back office.

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Tour operator Tour guide Adventure operator Experience operator
Tour operators around the world trust EquipDash ★★★★★ 4.9/5.0 average rating
Old Town Tours
Sunset Food & History Tour
Times
May 24 – May 26
Sun May 24
No times
Mon May 25 SELECTED
● 10:00 AM 0/1
● 12:00 PM 0/1
● 2:00 PM 0/1
Tue May 26
● 10:00 AM 1/1
● 12:00 PM 1/1
● 2:00 PM 1/1
Available Unavailable
Participant Waiver — Old Town Tours
I, Amy C., acknowledge that I am joining a guided walking tour and agree to follow the guide's instructions on the Sunset Food & History Tour departing 9:00am, 23 May 2026…
Signature
Signed by Amy C. · 22 May 2026 · 4:13pm
Payment confirmed
Amy C. · 3 guests · Sat 9:00am
Adult × 2$130.00
Child × 1$45.00
Paid$175.00
Booking #BK-2389
General
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Check Availability
Scan a barcode
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Staff
Waivers & Forms
TM
Tom · Alpine
Bookings — Experiences
All bookings
Tomorrow's departures
This week
Status Source All experiences
#CustomerExperienceStatusDeparturePrice
BK-2389 Amy C. · 3 guests Sunset Food & History Tour Confirmed Sat 9:00am $175.00
BK-2388 Tom B. · 2 guests Carriage Heritage Tour Confirmed Fri 5:30pm $210.00
BK-2387 Patel family · 4 guests Ghost & Graveyard Walk Confirmed Sun 8:00am $240.00
BK-2386 Marco L. · 1 guest Sunset Food & History Tour Completed Wed 9:00am $65.00
General
Dashboard
Dash AI
Operations
POS
Calendar
Check Availability
Scan a barcode
Bookings
Services
Rentals
Experiences
Store
Management
Customers
Staff
Waivers & Forms
TM
Tom · Alpine
Booking #BK-2389
Confirmed Paid
Details
Manifest
Ask Dash AI about this booking…
↵ to submit
Lead guest
Amy C.amy.c@example.com · +1 415 555 0188
Source: GetYourGuide · Booking made: Yesterday 4:12pm
Tour time
Date & time
6:00pmSat 23 May 2026
Duration
3 hrsreturn ~9:00pm
Meeting point
Marion Square329 Meeting St, Charleston, SC
GuestTypeWaiverStatus
👤
Amy C. (lead) Adult ✓ Signed Confirmed
👤
Jordan C. Adult ✓ Signed Confirmed
👤
Riley C. Child (10) ✓ Guardian Confirmed
Payment
Paid
Adult × 2$130.00
Child × 1$45.00
Total$175.00
Paid in full
General
Dashboard
Dash AI
Operations
POS
Calendar
Check Availability
Scan a barcode
Bookings
Services
Rentals
Experiences
Store
Management
Customers
Staff
Waivers & Forms
TM
Tom · Alpine
Sunset Food & History Tour · Sat 6:00 PM
11 / 12 spots All ready
Manifest (11)
Guide brief
History
GuestPartyChannelNotesStatus
AC
Amy Chen
Adult ×2 Viator ✓ Ready
ML
Marcus Lee
Adult ×2 Direct Vegetarian ✓ Ready
RG
Rosa Garcia
Adult ×2, Child ×2 Direct Spanish ES ✓ Ready
PK
Priya Kapoor
Adult ×1 GYG Gluten-free ✓ Ready
JO
James & Mia O'Brien
Adult ×2 Viator ✓ Ready
Showing 5 of 11 · all waivers signed Guide: Marco Diaz · EN · ES
Setup in under 10 minutes
Plans from $29/month
Dash AI automates 200+ operations
Built for tour operators

Run your tour business the way you wish you could.

More bookings online. Every departure tracked. Every guide briefed automatically. The stuff your last system promised and never quite delivered.

Take more bookings online. Branded as yours.

Most guests book direct on your website — if the widget feels like your tour brand. Embed a branded widget that looks like your business, not generic tourism software. Real-time spots-per-tour, per-person pricing, group sizes, gift cards. Mobile-ready and fast on any device.

Stripe WordPress Squarespace Wix Shopify
Old Town Tours
Guided Tours & Adventures
🥾
Sunset Food Tour
Sat · 9:00am · 3 hrs
$65.00 per guest
+ Add to Booking
24/7direct bookings

Every departure, every spot, one view.

Spots filled. Spots left. Guides assigned. Waivers signed. Live across direct + Viator + GetYourGuide, so you never oversell a 12-seat tour to 14 guests.

Capacity Waitlist Multi-location
🥾 Sunset Food Tour · Sat 9am 11 / 12
🌅 Carriage Heritage Tour · Fri 5pm 7 / 10
🏜️ Ghost & Graveyard Walk · Sat 9pm Full · waitlist 3
🚐 Sunset Food & History Tour · Sat 6pm 4 / 12

Waivers signed before they arrive.

Every guest on every booking has a signed waiver before they show up at the meeting point. Guests sign on their phone. Guardians sign for minors. Pull a signed copy in seconds if you ever need it for a claim.

E-signature Guardian-signed minors Insurance exports
Participant Waiver — Old Town Tours
Guest signature
Amy C.
Signed · 7:48am

Stop running your tours from your inbox.

Confirmations. Pre-tour reminders. What-to-bring lists. Meeting-point maps. Waiver chasers. Post-tour review requests. All sent automatically — no scripts, no 11pm copy-paste from a spreadsheet. Pulls guest phone right from the booking.

SMS Email Triggered flows Reviews
AC
Amy C.
Guest · Sat departure
···
Hi Amy — meet at Marion Square, 8:45am tomorrow. Wear closed shoes & bring water. Map: edash.co/m/sa
Got it 👍
Quick reminder — your child's waiver still needs a guardian signature: edash.co/w/ri
signed ✓
11 of 11 guests confirmed for Sat 9am departure
Message…
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Dash AI · trained for tour operators

AI on demand. And on autopilot.

Ask Dash anything in plain English — get the answer in seconds. Or deploy pre-built agents that run in the background while you're at the meeting point. Either way, you stop running your operation from your phone.

D
Dash AI
Online · trained for tour operators
Try a prompt
Dash AI Agents · Active 24/7

The work that used to wait until Monday.

Pre-built AI agents for tour operators, working in the background while you run the tours.

🧭
Guide Morning Briefing Agent
Builds each guide a personal briefing every morning — manifest, weather, dietary flags, mobility notes, route changes — and texts it to their phone before they leave the house.
Runs 6am daily
👥
Peak-Day Staffing Alert Agent
Watches tomorrow's departure load and weather forecast, predicts guide demand, and alerts you before the morning meeting-point rush blows up your schedule.
Runs 6pm daily
☀️
Weather Reschedule Agent
Watches the forecast for tomorrow's departures. Drafts reschedule emails for unsafe weather. Drafts advisory emails for marginal — protecting your review score.
Runs 5pm daily
📦
Sold-Out Tour Alert Agent
Watches every tour against its spots-per-departure capacity and pings you when one fills up — so you can open another guide, add a departure, or push the waitlist.
Runs 24/7
📋
Pre-Tour Manifest Builder Agent
Pulls every booking on tomorrow's departures, builds a guide-ready manifest with names, ages, dietary flags, waiver status — and delivers to the guide phone.
Runs 6pm daily
💌
Repeat Guest Reactivation Agent
Texts guests who haven't booked again in 12 months with a personalized return offer — references the tour they did last time, suggests a new experience.
Runs monthly
🎁
Gift Voucher Tracker Agent
Watches every gift voucher sold and pings recipients 30 days before expiry — recovers vouchers that would otherwise quietly lapse on the customer.
Runs weekly
Tour No-Show Follow-Up Agent
Fires 45 minutes after a no-show, sends a warm follow-up with a rebook link and courtesy credit, and logs the outcome — turning a missed booking into a recovered one.
Runs on no-show
Post-Tour Review Request Agent
Texts guests 24 hours after their tour — at the perfect moment when the experience is still fresh — asking for a Google review. Skips anyone flagged with a complaint.
Runs on completion + 24h
✍️
Tour Waiver Chaser Agent
Scans tomorrow's departures 24 hours out, flags missing or expired waivers, and texts each guest a one-tap signing link until they sign.
Runs hourly
🌐
OTA Booking Sync Agent
Monitors every Viator and GetYourGuide booking as it lands in the calendar — flags conflicts, mismatched pricing, or capacity overrides so you catch issues before guests show up.
Runs on new booking
🥗
Dietary & Medical Flag Aggregator
Aggregates every special-needs note across tomorrow's departures — vegetarian, gluten-free, mobility, allergies — and packages them per-tour for guide review.
Runs 6pm daily
Features

Workflows built for tour operators, not generic tourism software.

Three workflows other tour software doesn't have. Plus all the standard tools you'd expect — done well.

Departure Flow

Twelve guests checked in at the meeting point in under 5 minutes.

Guests arrive at the meeting point. Guide pulls the manifest on her phone, taps each name as they show up, sees who hasn't signed a waiver, takes the last walk-up's payment on the spot. Tour leaves on time.

  • Spots-per-tour capacity — set 12 spots on the 6pm food tour, 8 on the ghost walk. EquipDash enforces every limit across direct + OTA channels, so you never oversell.
  • Group + private bookings on one flow — a family of four, a corporate group of twelve, a private bachelorette — each guest gets their own waiver, the booking holds together as one transaction.
  • QR-code check-in at the meeting point — guide scans a QR or taps a name on the manifest. Late guest gets a polite "we left at 9:05" auto-text. Head count happens automatically.
  • Walk-up tap-to-pay — last-minute guest joins at the meeting point, guide takes payment on her phone via Stripe, waiver signed on the spot. No "we'll book you in when we get back."
Speed up your departures →
Guests gathering at the meeting point for a tour
Sat 9:00am · Sunset Food Tour ● 11/12 checked in
Amy C. (lead)
Jordan C.
Riley C. (10)
Patel family ×4✓✓✓✓
4:48
12 guests
checked in
Guide & Manifest

Every guide knows everything. Before they leave the house.

The 6pm food tour's manifest builds itself: names, ages, dietary flags, waivers, pre-tour SMS history. Lands on Marco's phone at 4pm — bilingual, food-safety certified, the only guide assigned.

  • Guide qualification matching — track languages, first-aid certs, specialty endorsements per guide. Assigning a tour shows you who's free and qualified — not just free.
  • Auto-built manifests — names, ages, emergency contacts, dietary flags, mobility, waiver status, custom form responses — pulled from booking data, packaged per departure.
  • Guide briefing on mobile — every guide gets the morning brief on their phone: their manifest, the weather, route notes, any special-needs flags.
  • Certification expiry tracking — first-aid, CPR, wilderness response. EquipDash flags renewals before they lapse and blocks unqualified guides from running incompatible tours.
See guide management →
Tour guide briefing
Manifest · Sunset Food Tour · Sat 6pm ● Marco D.
Amy C. (lead)✓ Waiver
Jordan C.✓ Waiver
Riley C. (10)Easy pace
Marcus L. ×2Vegetarian
Garcia family ×4Spanish
Priya K.Gluten-free
11/12
guests on
tonight's manifest
OTA & Direct

Fill every tour — from every channel.

Viator + GetYourGuide bookings land in the same calendar as your direct bookings. Availability syncs back so you never oversell. Sell gift vouchers from your widget too — redeem against any tour.

  • Viator + GetYourGuide sync — list your tours where your guests already book. Bookings sync back in real time. Capacity and pricing update everywhere automatically.
  • One unified calendar — OTA bookings, direct bookings, gift voucher redemptions — all on the same tour view. No reconciling spreadsheets at end of day.
  • Gift cards & vouchers — sell branded experience gift cards from your widget. Recipients redeem at checkout like any other payment method — perfect for holidays, birthdays, corporate gifting.
Connect your channels →
Tour operator running a tour
Today's departures · all channels ● 47 booked
Direct (website)21
GetYourGuide18
Viator5
Gift vouchers3
1
calendar.
all channels
Plus the standard stuff

All the features you'd expect. Done well.

The 3 features above are unique to tour operations. Everything below is table stakes — and we don't charge extra for any of it.

Old Town Tours · Book online
FRI21
SAT22
SUN23
MON24
Book now →
Online booking widget
Embed on your existing site. Looks like your tour brand, not generic tourism software. Real-time spots-per-departure, mobile-ready, fast.
Sunset Food Tour · 2 adults$130.00
Sunset Food Tour · 1 child$45.00
Gratuity (suggested)$20.00
Total$195.00
Tap to pay
Meeting-point POS
Ring up walk-ups in seconds at the meeting point. Tap-to-pay on iPad or phone, guest lookup for returning customers, gratuity and gift voucher redemption — no separate till to reconcile.
Participant Waiver · Old Town Tours
Guest signature
Amy C.
✓ Signed · 7:48am
Digital waivers
Signed on phone before departure. Guardian-signed for minors. Every waiver archived and searchable — pull a signed copy in seconds if you ever need it for a claim.
Today's departures Sat · 9:14 AM
Sunset Food Tour · 9am
11 / 12
Carriage Heritage · 5pm
7 / 10
Ghost & Graveyard Walk · 8am
8 / 8
Ghost & Graveyard · 9pm
4 / 12
Live capacity
Every departure, every spot tracked in real time. Across direct + OTA channels — no double-booking, no overselling, no spreadsheets.
Hi Amy — meet at Marion Square, 8:45am tomorrow. Wear closed shoes.
Got it 👍
Last waiver still unsigned: edash.co/w/ri
11 of 11 guests confirmed for Sat 9am departure
SMS & email comms
Confirmations, pre-tour reminders, what-to-bring lists, review requests — all triggered automatically. No extra apps, no scripts, no 11pm copy-paste.
$8,140
Revenue this week
↑ +22%
Reports & insights
Revenue per departure, channel margin, guide utilization, repeat-guest rate. Daily emails — no dashboard archaeology required.
A typical Saturday

9 departures. 92 guests. 4 guides. Zero burnout.

Here's what a busy weekend looks like running on EquipDash — from the morning brief to the overnight agents finishing up while you sleep.

Dash AI · Morning brief

Good morning. 9 departures booked today, 92 total guests. Forecast: clear, 78°F — peak tour weather. Manifests already on every guide's phone.

2 unsigned waivers on the 6pm Sunset Food Tour. I've texted both guests overnight — 1 already signed.

Marco's calling out sick. Carla can cover his 9am Sunset Food Tour — she's certified and free until 1pm. Want me to swap and notify Marco's guests?

6:00 AM · Pre-shift

Know what's about to break before guests arrive at the meeting point.

Dash AI checks last night's bookings, the day's weather, guide availability, and any unsigned waivers — then writes the brief. No more flipping between five tabs at 5:45am.

9
departures today
92
guests confirmed
78°F
clear weather
Manifest · Sunset Food Tour · 9:00am ● 11/12 checked in
CV
Guide: Carla V.
Bilingual EN/ES · all waivers signed · departing 9:05am
Amy C. (lead)✓ Checked in
Jordan C.✓ Checked in
Riley C. · age 10, easy pace✓ Checked in
Marcus L. ×2 · vegetarian✓ Checked in
Garcia family ×4 · Spanish✓ Checked in
Priya K. · walk-up · tap-to-paid✓ Just added
9:00 AM · Meeting-point departures

Twelve guests checked in in under 5 minutes.

Guide pulls the manifest on her phone, ticks each guest off as they arrive, scans QRs or taps names. Walk-up joining at the meeting point pays via tap-to-pay. Tour leaves on time — every Saturday.

4:48
12 guests checked in
3
departures this hour
1
walk-up taken
Tour calendar · This week ● +3 GYG · Sun 8am now full
Sat 8
Sun 9
Mon 10
8 AM
Ghost & Graveyard
8 / 8 · FULL
D V G
+3 GYG
10 AM
Carriage Heritage
4 / 8
Carriage Heritage
7 / 8
Carriage Heritage
1 / 8
6 PM
Sunset Food
11 / 12
Sunset Food
5 / 12
Capacity synced everywhere. Direct site + Viator auto-closed for Sun 8am. Waitlist enabled.
2:00 PM · Mid-day channels

OTA bookings hit the same calendar. Capacity syncs everywhere.

GetYourGuide just sold the last 3 spots on Sunday's Ghost & Graveyard Walk. EquipDash auto-closes the same tour on Viator and your direct widget so no one can oversell it. Dash AI suggests adding a second tour if demand keeps coming.

23
OTA bookings today
1
calendar, all channels
0
oversold tours
Overnight agents · running while you sleep ● Active
Tomorrow's manifests built · 8 departures, 76 guests. Each guide gets their personalized brief at 6am — names, ages, dietary, mobility, waivers.
Pre-tour reminders queued · Every guest tomorrow gets a 7am text with meeting point, what to bring, and a one-tap link to their waiver if unsigned.
Weather check pre-cleared · Forecast clear across all 8 departures. No advisories or reschedules needed. Will recheck at 4am.
Review requests sent · 88 happy guests from today got asked to leave a Google review. 19 already responded. Avg rating: 4.9.
9:00 PM · Office closed

EquipDash keeps working while you sleep.

Pre-built agents handle the overnight admin — manifest building, pre-tour reminders, weather checks, review chases. You walk in tomorrow to a ready brief, not a backlog.

14
agents running
76
tomorrow's guests
0
staff overtime

FREQUENTLY ASKED

Everything you need to know.

The questions tour operators actually ask before they switch.

Contact Us

What does this actually cost?

Plans start at $29/month. 21-day free trial, no card. There is a 1–2% platform fee you can pass to your guest at checkout — so unlike FareHarbor or Peek Pro pulling 1–6% off your top line, your margin stays yours.

Do I need a credit card to start?

Which OTA channels does EquipDash sync with?

How does guide assignment work?

Can I sell gift vouchers and experience gift cards?

Does EquipDash handle group and private tours?

How long does it take to switch from FareHarbor / Peek Pro / Rezdy / Bokun / Checkfront?

What if a tour gets weather-canceled?

How is support? My current system’s support is the worst part.

Can I keep my booking widget on my existing website?

Start your free 21-day trial.

Plans from $29/month after your trial. No credit card required. See why tour operators are switching to an AI-native platform.

GENERAL
Dashboard
AI Assistant
OPERATIONS
POS
Calendar
Bookings
SERVICES
Rentals
Experiences
Store
MANAGEMENT
Customers
Dashboard
Search... + New booking
Rentals 5 Experiences 6 Store 3
Performance snapshot Showing performance for last 7 days
Sales $2,884 +100%
Booking in period 5 +100%
Bookings received 19 +100%
Upcoming pick ups Late pick ups (1)
Booking #CustomerPick up time
123Lauren Walker2 reserved07:00 PM, Feb-17
120Andrew Clark2 reserved07:00 PM, Feb-22
121Nicole Lewis1 reserved07:00 PM, Feb-26
Next returns Late returns (3)
Booking #CustomerReturn time
116Daniel Thomas1 picked up07:00 PM, Feb-17
119Stephanie Harris1 picked up07:00 PM, Feb-16
117Ashley Jackson1 picked up07:00 PM, Feb-19
Performance snapshot Showing performance for last 7 days
Sales $4,120 +42%
Booking in period 6 +50%
Bookings received 24 +33%
Upcoming bookings Late bookings (0)
Booking #Activity NameStart time
130Sunset Kayak Tour4 confirmed09:00 AM, Feb-18
132Reef Snorkel Trip2 confirmed10:30 AM, Feb-20
135Mountain Hike6 confirmed08:00 AM, Feb-22
Active bookings Live (1)
Booking #Activity NameEnd time
128Whale Watch Cruise4 completed05:00 PM, Feb-17
129Zipline Adventure2 completed04:00 PM, Feb-18
131Cave Explore Tour3 completed06:00 PM, Feb-19
Performance snapshot Showing performance for today
Store revenue $892 +28%
Products sold 3 +200%
Orders 8 +60%
Recent orders
Order #CustomerOrder time
140Ryan Torres2 items02:15 PM, Feb-17
142Amanda Li1 item11:30 AM, Feb-18
143Chris Evans3 items09:45 AM, Feb-19
Low stock products
ProductSKUStock
Sunscreen SPF50SUN-050Low3 left
Dry Bag 10LDRY-010Low2 left
GoPro MountGPR-101Low1 left
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