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Localization

Localization settings control how dates, times, and currency are displayed throughout EquipDash -- in your dashboard, on bookings, in the booking widget, and in customer-facing emails. Getting these right from the start saves confusion later.

Configuring Your Localization Settings​

  1. Click Settings in the sidebar.
  2. Select Localization from the settings menu.
  3. Configure the following:

Timezone​

  • Click the Timezone dropdown and search for your timezone (e.g., "America/New_York" or "America/Los_Angeles").
  • Select the correct timezone from the results.

Currency​

  • Click the Currency dropdown and search for your currency (e.g., "USD" or "EUR").
  • Select the correct currency from the results.
caution

You can only change your currency before any bookings have been created. Once you have bookings in the system, the currency is locked to protect financial data integrity. Contact support if you need help changing it after bookings exist.

Date Format​

  • Choose your preferred date format from the dropdown. Options include Month Day, Year (e.g., Feb 26, 2026) and Day Month, Year (e.g., 26 Feb, 2026).

Each setting saves automatically as you change it -- you'll see a Saved confirmation in the corner. There is no separate Save button.

The Localization settings page with Timezone, Currency, and Date format fields

Booking Widget Languages​

The Booking widget languages card on this page lets you offer your booking widget in your customers' languages. English is always on; click Add language to add another -- your catalog auto-translates once using your included AI credits (the estimated cost is shown before you confirm), customers can switch language from the widget header, and every email and SMS for a booking follows the language the customer booked in.

The languages you add here also make your waivers and forms multilingual: the standalone form shows a language switcher, you can set a different logo or image per language, and each PDF document can be generated in the languages you choose. The translated wording stays editable here, and your edits are kept.

See Booking Widget Languages for the full guide.

Words Your Shop Uses​

If your customers know things by a different name, pick your own words and EquipDash uses them everywhere: your booking page, the portal, POS, the phone app, emails, texts, PDFs, and what Dash and the AI Front Desk say.

  1. Open Words your shop uses on this page.
  2. For each word, pick from the list:
WordChoices
RentalRental, Hire
ExperienceExperience, Activity, Tour, Class, Lesson, Course, Adventure
Pickup timePickup time, Start time, Collection time, Check-out time
Return timeReturn time, Finish time, Drop-off time, Check-in time
Security depositSecurity deposit, Bond, Damage deposit
CustomerCustomer, Guest, Client
ParticipantParticipant, Guest, Rider
  1. Can't find your word? Pick Other... and type it, with its plural (for example Diver and Divers). Use letters, numbers, spaces and hyphens. Leave the plural empty and EquipDash makes one for you (Party becomes parties).

Each word saves as soon as you pick it. Pick the first choice again to go back to the standard word.

Menu names such as Rentals, Experiences, Store and Customers stay the same, so the menu always matches this help centre. Your words change what the pages, emails and texts say about your bookings.

You can also ask Dash to change them, for example "We call rentals hires" or "We call experiences tours". The AI Front Desk picks up your new words on its own.

The Words your shop uses section with Rental set to Hire and Experience set to Tour

note

Your words change the English text only. A customer reading your booking page in another language sees that language's usual words.

Where These Settings Apply​

SettingWhere it appears
TimezoneAll date/time displays, calendar, booking times, email timestamps
CurrencyPricing, invoices, receipts, booking widget, reports
Date FormatDate pickers, booking details, reports, emails
Words your shop usesBooking page, portal, POS, phone app, emails, texts, PDFs, Dash and the AI Front Desk

Things to Keep in Mind​

  • Your timezone affects when automated emails are sent (e.g., booking reminders) and how times display on your calendar.
  • Changing the timezone does not alter existing booking times -- they are stored in UTC and converted for display.
  • The date format applies everywhere in the app, including date pickers and exported reports.