Skip to main content

How customers book on your site ProThis feature requires the Pro plan

Customers browse, book and pay without ever leaving your site. Your catalog pages are built from what you already sell, so there is nothing to copy across and nothing to keep in step.

The Booking panel, with the listing and checkout settings

The pages that come with it​

  • All rentals, All experiences and Store list everything you have available.
  • Each item has its own page, with the dates, times and prices from your calendar.
  • Cart and checkout take the payment, using the payment methods you already accept.
  • Gift cards and programs get their own pages when you sell them.

Set how they look and work​

Click Booking in the toolbar.

  • How your booking pages list items - the layout for your catalog pages: Grid, List, Tile, Editorial, Showcase, Bento or Mosaic. Each one shows what it looks like before you pick it, and you also choose which item leads the page (the first one gets the big spot).
  • Experiences page opens on - what a customer sees first on an experience.
  • Prices & times - whether to show the timezone next to times.
  • Checkout questions - what you ask the person booking, and what you ask for each person on the booking.
  • Customers sign waivers - before payment or after.

These are the same settings your booking widget uses, so your site and your widget always ask for the same things.

Change an item page​

Choose the item page layout from Page to edit, then open Booking details. Set the photo gallery, description placement and breadcrumb there. Your existing prices, dates and booking controls stay on the page.

Use Pages > Add menu link, then A customer page, to link to the cart, search, Gift cards or My bookings. Gift cards opens your gift card checkout and shows when you sell gift cards. When your plan includes the customer portal and it is enabled, My bookings asks customers for their email and sends a link to their bookings for your shop.

Put booking on any page​

Add a Booking section wherever you want it - part-way down your home page, at the bottom of an About page, on a page of its own. It uses your existing booking form. Add Rental dates when you want the date picker by itself.

The chat​

If you have AI Front Desk, the chat button appears on your site too, so a customer can ask a question and book in the conversation. Turn it on or off for the site under Booking in the toolbar.

Next​