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Rental + Experience Bundles Growth+This feature requires the Growth+ plan or higher

A mixed bundle pairs a rental with a guided experience — and, if you like, store add-ons too — and sells them together for one price. Think "Discovery Tour": a guided paddle and a kayak rental, booked in one go, with a deal on the kayak and one tidy security hold covering everything.

It's just a bundle that happens to include an experience. Everything about bundles still applies — you're adding three things: an experience inside the bundle, "pick one" choices so the customer chooses their own gear and tour, and a deal that lands on the rental only.

Customers see the deal, never the math

Customers always see the bundle total and the dollar savings (for example, "Save $54"). They never see the percentage you set behind the scenes.

What a mixed bundle is, in plain terms​

You sell things that go together — gear, a guided trip, maybe a small add-on — and you want them booked as one thing:

  • The customer picks one rental and picks one experience (you offer the options; they choose).
  • The experience is always full price — a guided trip costs the same however they book it. Store add-ons are full price too.
  • The deal sits on the rental, and you can make it bigger the longer they rent (e.g. a better discount on a 2-hour hire than a 1-hour one).
  • They pay once, get one confirmation, and you take one security hold for the whole bundle instead of several.

When a customer books, you get one booking holding both the gear and the tour, which you run independently — hand over the gear and check in the tour separately — exactly like any rental + experience booking.

Before you start​

Have the pieces in your catalog already:

Bundles are part of Bundles, available on the Growth plan and above.

Building a mixed bundle​

1. Create the bundle​

  1. Go to Rentals → Bundles and click + Add Bundle.
  2. Name it — for example, "Discovery Tour".
  3. Set How is it priced? to Add up the items (with deals) — this is the one that lets you put a deal on the rental.
  4. Click Create Bundle. You land on the Bundle Detail page.

2. Add the gear, the experience, and any add-on​

On the What's included tab, use the two buttons:

  • Add a customer choice (pick one) — make a group named Watercraft and add your kayaks (e.g. Single Kayak and Tandem Kayak). The customer picks one.
  • Add a customer choice (pick one) again — a Tour group with your experience options, if there's more than one.
  • Add standard inclusion — anything every customer gets, like the guided tour itself or a store add-on (e.g. wax). Pick rental, experience, or store add-on from the dropdown.

You can mix gear, experiences, and add-ons freely in one bundle.

The What's included builder for a mixed bundle — a rental, an experience, and a store add-on, with a "pick one" watercraft choice and a per-length deal.

3. Put the deal on the rental — by length​

The discount goes on the rental only; the experience and add-ons stay full price automatically. On a watercraft item, choose You set the length and set a deal per length:

  • 2 hours = 20% off
  • 4 hours = 15% off

Only the lengths you set are offered inside the bundle (so a 1-hour hire you rent on its own simply isn't an option here). The customer never sees the percentages — only the bundle total and the dollars saved.

4. Take one flat security hold​

Instead of a separate hold for the gear and the tour, take one flat hold for the whole bundle. On the Details tab, set the security hold to One flat hold and an amount — for example, $4,000. The customer sees one hold, you place one pre-authorization, and you release or capture it as a single amount. The flat hold isn't affected by the discount — it's your safety net on the equipment.

5. (Optional) Charge for extra people on the tour​

If the experience lets extra people join, that per-person charge rides along automatically — you set it on the experience itself (e.g. $39 per extra passenger) and the bundle adds it on top. The extra-person charge is never discounted.

6. (Optional) Let the activities be on different days​

By default the whole bundle happens on one day. If your customers sometimes want the activities on separate days — one activity on one day and another later — turn on Activities can be on different days on the Details tab, under Booking days. (The setting only appears for bundles that mix an experience with a rental.) With it off, the bundle stays on a single day, which is what most bundles want.

When it's on, the customer gets a Same day / Different days selector on the booking page (see below). Switching to Different days lets them set a separate date for each activity; each activity then books on its own day, and you run the two sides on their own dates, exactly as you would for any rental + experience booking.

What the customer sees​

On your booking widget, the mixed bundle is one clean package built around a single idea: pick the adventure day once at the top, then set each activity's time right next to it. The customer:

  1. Opens the bundle — for example, Discovery Tour. At the top is a Pick your day card with a row of day buttons and a Pick another date pill. They tap one day and everything in the bundle uses that day. (A bundle that's only rentals shows a Booking dates card here instead, with a pickup time and rental length.)
  2. Picks their watercraft (the "pick one" group) and any other choices.
  3. Sets the tour time — under the experience, Pick a departure lists the real upcoming start times for the chosen day, with sold-out times greyed out. A departure must be chosen; if the tour has no upcoming departures, the bundle can't be added until one is available.
  4. Sets the gear's start time — under the rental, a Start time on … row appears with its own start times. Any time that would overlap the chosen trip is greyed out and labelled Overlaps, so the gear and the trip can't run at the same time. Back-to-back is fine — the gear can start the moment the trip ends. A clear time is selected by default, so most customers don't have to change anything. (If you set fixed rental lengths, a How long? row appears here too.)
  5. (If you allowed it) Splits the activities across days — when Activities can be on different days is on for the bundle, the Pick your day card shows a Same day / Different days selector. Same day (the default) keeps the one shared day at the top. Switching to Different days gives each activity its own little date picker right next to it, so the customer can set a separate date per activity. The summary then lists each activity with its own day. Most customers leave it on Same day.
  6. Checks their plan in the summary — the panel on the right is a live Your bundle itinerary: every activity in order with its time (or "Time not picked yet" until they choose), and its date when activities fall on different days, then the bundle total and the dollars saved — never a percentage — and the Add to booking button.
  7. Optionally adds Extra participants, each at your flat per-person price.
  8. Pays once and gets one confirmation showing the trip time and the gear window, plus one security hold.

The customer view of a mixed bundle on the booking widget — a "Pick your day" card with day buttons at the top, the rental's inline "Start time on …" buttons with the times that clash with the experience greyed out as "Overlaps", and a live "Your bundle" summary on the right showing the total and Add to booking.

Savings, not percentages — on purpose

A bundle reads as a deal: the customer sees the bottom-line price and the dollars they save. The percentages you set on the rental stay behind the scenes.

After they book​

A mixed-bundle booking is one booking with two sides — a gear side and a tour side — that you run independently. Hand over the gear and check in the tour on their own clocks, in any order. When both sides are finished and the gear is back, the booking reads Completed and you release the one hold. This works exactly like any other rental + experience booking.

Tips​

  • Keep the choices short. Two or three options per "pick one" group beats a long list.
  • Make the saving obvious. A bundle only works if the dollar saving is worth it.
  • The deal is on the gear; the trip is full price. That's the natural shape — a guided trip costs what it costs, and the equipment is where you sweeten the deal.
  • One hold, not several. The flat security hold is what makes the bundle feel like one purchase.