Skip to main content

Setting Up Extras

Extras are add-ons customers can tack onto a booking. Every extra is one of three kinds:

  • Just a charge β€” a fee or service with nothing physical behind it (insurance, a photo package, a cleaning fee).
  • Rental item β€” kit they borrow and bring back (a helmet, a dry bag, a camera). It's backed by one of your rental products, so it uses that product's own pricing and stock.
  • Store product β€” something they buy and keep (a spare battery, a water bottle). It's backed by one of your store products.

Set an extra up once, choose where it's offered, and it appears everywhere that item is booked β€” your booking widget, the POS, and bookings created by Dash AI or the API.

The Extras catalog

Creating an extra​

  1. Go to Rentals β†’ Extras (the same page is also under Experiences β†’ Extras).

  2. Click Add Extra.

  3. Under What kind of extra is this?, choose one β€” this decides how it's priced and stocked:

    Just a charge​

    A fee or service β€” nothing physical, so it's always unlimited.

    • Enter the Price.
    • Choose how it's Charged: Once (one charge each time it's added), Per person (multiplied by participants on experiences), or Per time period (multiplied by the rental length β€” pick day, hour, or week, e.g. a bike light at $2 / day).

    Rental item​

    They borrow it and bring it back.

    • Under Which rental item?, pick one of your existing rental products.
    • Its price and stock come straight from that product β€” including any schedule or seasonal pricing you've set. There's no separate price to enter.

    Store product​

    They buy it and keep it.

    • Under Which store product?, pick one of your existing store products.
    • Its price and stock come straight from that product.
  4. Enter a Name customers will recognize, and optionally a short Description (shown under the name wherever it's offered).

  5. Choose where it's offered β€” each is a dropdown with the same choices:

    • Available on rentals β€” All products, Specific categories, Specific products, or Not available on rentals.
    • Available on experiences β€” All experiences, Specific categories, Specific experiences, or Not available on experiences.

    Picking a "Specific…" option reveals a picker to choose the exact categories, products, or experiences.

  6. Click Add Extra.

The Add extra form

One extra, both worlds

A single extra can be offered on rentals and experiences at once β€” a helmet can appear on your bike rentals and your guided bike tours. Set both "Available on" sections and you're done.

For a Rental item or Store product, you link an existing item rather than recreating it. Two things follow automatically:

  • Pricing is always right. The extra charges exactly what the linked product charges β€” including schedule and seasonal rates on rentals. Change that product's price once and every extra linking it updates too. No stale prices.
  • Stock is real. Booking a rental extra reserves a unit of the linked product for those dates and frees it on return; a store extra depletes the linked store product's stock. Customers can't over-book what you actually have.

Only available as this add-on​

When you link an item you'll see an Only available as this add-on toggle:

  • Off (the default) β€” the item stays in your normal rentals list / store and is offered as this add-on.
  • On β€” the item is hidden from your rentals list, store, POS, mobile app, and online. It can only be booked as this extra, and it shows an Add-on only tag in your product/store list so you can spot it at a glance.

Turn it on for kit you never rent or sell on its own β€” a trail camera you only offer alongside a rental, say.

Where customers see extras​

  • Booking widget β€” available extras appear right under the quantity selector with their prices. A rental extra shows its linked product's rate; adding one updates the running total. On experiences, extras appear after the customer picks a time and participants.

Extras on the customer booking widget

  • POS β€” staff get the same one-tap steppers when they expand a product or experience card.
  • Cart, checkout, and booking details β€” each added extra is listed under its item with its price, and the line total includes it.

Editing and deleting​

  • Edit an extra (pencil icon) to change its kind, its linked item, or where it's offered. For rental and store extras, price and stock always follow the linked item β€” edit that product to change them. Changes apply to new bookings only β€” existing bookings keep the price the customer was charged.
  • On the edit form, toggle Active off to hide an extra everywhere without deleting it β€” handy for seasonal extras.
  • Delete an extra (trash icon) to remove it from the catalog. Bookings that already include it keep their charges, and the linked product or store item is not deleted.