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Bot Run History Growth+This feature requires the Growth+ plan or higher

Every time a Dash Bot runs - whether triggered manually, by a schedule, or by an event - EquipDash records the full details of that run. The run history lets you see what the bot did, how long it took, how many credits it used, and whether it succeeded or needs your attention.

Viewing the Run History​

  1. Go to the Bots page.
  2. Click on the bot you want to inspect.
  3. The bot's page opens on Chat, where its runs sit in the thread by time. Click Bot details: What it did lists its latest runs, and Older runs opens the full list, most recent first.

You can also choose What it did from the bot's menu on the Bots page.

A bot's run history, one row per run with its status and what it found

Understanding Run Statuses​

Each run carries a status that says where it got to, in plain words. A run is never given a green tick for work it did not finish.

StatusMeaning
RunningThe bot is working right now.
Waiting for your OKThe bot paused on a step that asks you first and is waiting for someone to approve or skip it.
Needs a lookThe bot finished and found something worth your attention. Open it to read what it found and every step it took.
Nothing needed youThe bot checked, found nothing to act on, and stopped. This costs nothing - no AI is used.
Stopped earlyThe bot ran out of steps, or started repeating itself and was stopped. The steps it did finish are listed. If this keeps happening, split the job into two bots or remove steps it does not need.
Did not finishSomething went wrong, or the run took too long. A message says what.
StoppedSomebody stopped the run, or it waited too long for an OK. A line on the run says which.

Status colors​

  • Running and Stopped - blue
  • Nothing needed you - green
  • Waiting for your OK, Needs a look and Stopped early - amber
  • Did not finish - red

Filtering Runs by Status​

If you are looking for one kind of run:

  1. On the run history page, use the Any run dropdown at the top right.
  2. Pick a status - for example Waiting for your OK or Did not finish.
  3. The list updates to show only those runs.
  4. Set it back to Any run to see everything again.

Viewing Run Details​

Click on any run in the list to see its full details. The detail panel shows:

Summary​

The bot generates a plain-language summary of what it accomplished during the run. For example: "Found 3 overdue rental returns. Sent reminder emails to 2 customers. 1 customer was already contacted today and was skipped."

Run Information​

FieldDescription
Triggered byHow the run was started - Manual (by a specific user), Schedule, or Event
Started atWhen the run began
Completed atWhen the run finished (if finished)
DurationHow long the run took
Credits usedThe number of AI credits consumed by this run

Actions​

The actions section lists everything the bot did, in order, written as plain sentences - "Emailed the customer about their overdue return", not a technical function name. Each step also shows whether it went ahead, is waiting for you, or was skipped, and the time it happened.

Click a step to expand it if you want the exact detail behind the sentence - what the bot asked for, and what came back.

See the workings open, with every step the bot took written in plain English

Show Dash's thinking​

If you want to understand why the bot did something, flip the Show Dash's thinking switch above the list. The bot's reasoning appears between the steps, in its own words. Leave it off for the short version.

For actions that asked you first, you will also see who responded and when.

Telling Dash it got something wrong​

If a step is not what you wanted, you can teach the bot instead of just fixing it by hand:

  1. Expand the step.
  2. Click Not what you wanted?
  3. Type what Dash should have done instead.
  4. Click Send to Dash.

Your note feeds into the suggestions on the Dash Skills page, where you decide whether to keep it. Nothing changes until you do.

To give the bot a standing instruction for every future run, click Teach this bot under the result. Type what it should remember - for example, "show the largest unpaid balance first" - and click Review change. Dash shows the change to the bot; click Keep it, or No thanks.

Learn more about Dash Skills

Getting the Results Without Opening the Page​

A bot whose last step is Send the list to you emails you what it found each time it runs, or sends it on WhatsApp if you switched it there. The email holds the answer only, one line per booking. More about Send it to you

Team members whose login does not show takings see a run's other results, with a line saying the takings are hidden.

Managing Pending Approvals​

If a run is Waiting for your OK, there is an action waiting for you. An OK nobody gives within three days expires and nothing is sent, and a bot's next scheduled run on a later day replaces a run still waiting. More about approvals

Team members who cannot approve see Waiting for an admin, with a Remind them now button on the waiting step instead of Approve.

The quickest place to deal with it is the Waiting for your OK box at the top of the Bots page - it collects pending actions from every bot so you can clear them in one pass. You can also respond inside the run itself.

Approving an action​

  1. Open the run with Waiting for your OK status.
  2. Find the pending step.
  3. Read the sentence describing what the bot wants to do, and expand it if you want more detail.
  4. Click Approve to let it go ahead - or Approve & don't ask again to also stop being asked about that same kind of action for the rest of this run.

If several actions are waiting in the same run, Approve all clears them together.

Skipping an action​

  1. Open the run with Waiting for your OK status.
  2. Find the pending step.
  3. Click Skip.

Skipping does not cancel the run. Only that one action is passed over; the bot carries on with everything else it had planned. The skip is recorded, along with who skipped it and when.

Cancelling a run​

You can stop a run at any time while it is Running or Waiting for your OK.

  1. Open the run.
  2. Click Stop it.
  3. The run stops right away and is marked Stopped.

Checking What a Run Cost​

Each run shows what it used:

  • Tokens used - the raw amount of AI work the run needed.
  • Share of your monthly allowance - a plain percentage, so you can see at a glance whether a run is cheap or expensive.

A run that finds nothing needed doing this time uses no AI at all.

To see usage across all your bots, go to Settings > AI Assistant.

Following Up on a Run​

On the run page, type in Ask about this run, or tell it what to do next and click Send. It goes to the bot's chat, and the Chat tab opens with the answer. More about the chat

To run the job again, click Run it again.

Troubleshooting​

Stopped early - the bot ran out of steps. Split the job into two bots, or remove steps it does not need, so there is less to get through.

Stopped - got stuck - the bot kept trying the same thing. This usually means the instructions are ambiguous, or the bot was asked to do something it does not have the right switch turned on for. Check the switches under Advanced > What it is allowed to reach, and make the steps more specific.

Waiting to start - the run is queued behind other background work. If it sits there for more than a few minutes, stop it and try again later.

Failed - open the run to see the message. Common causes:

  • Out of AI credits. Buy a credit pack from Settings > Billing & Plan.
  • Something the bot looked for no longer exists (for example, a booking that was deleted). Adjust the instructions if it keeps happening.

Did not finish (took too long) - the job was too broad. Narrow the instructions or reduce how much the bot has to work through.