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Setting Availability Growth+This feature requires the Growth+ plan or higher

Staff availability tells EquipDash when each team member is available to work. Setting this up correctly ensures your schedules are accurate and that staff are only assigned to shifts and experiences during the hours they are actually available.

Why Availability Matters​

  • Scheduling accuracy — Staff only appear as available during their defined working hours when you build schedules.
  • Experience assignments — Guides and instructors can only be assigned to experience time slots that fall within their available hours.
  • Conflict prevention — Accurate availability helps you avoid double-bookings and understaffing.

The Availability Tab​

To manage a staff member's availability, open their detail page and click the Availability tab.

Availability tab overview

The Availability tab contains two main sections:

  • Working Hours — A list of all saved work hour rules for this staff member.
  • Time Off Calendar — A calendar view showing all recorded time off periods.

Two action buttons sit at the top of the tab:

  • Set Work Hours — Add or update working hour rules.
  • Record Time Off — Log vacation, sick leave, or other absences.

Setting Work Hours​

Work hours define the days and times a staff member is available to work over a given date range.

  1. Click Staff in the left sidebar and open the staff member's profile.
  2. Go to the Availability tab.
  3. Click Set Work Hours.
  4. The Set Work Hours panel opens.

Set Work Hours panel

  1. Under Applicable Days, check each day of the week this rule applies to (e.g. Mon, Tue, Wed).
  2. Enter a Start Time and End Time. These times apply to all checked days.
  3. Set an Effective From date — the date this schedule rule begins.
  4. Optionally set an Effective Until date. Leave blank if the schedule has no planned end date.
  5. Use the Active toggle to enable or disable the rule without deleting it.
  6. Click Save.

The new rule appears in the Working Hours section of the Availability tab.

Tips​

  • Different hours for different days — To set different hours for different days (for example, shorter hours on weekends), create separate work hour rules. Set one rule for weekdays and a second rule for weekend days, each with its own checked days, start time, and end time.
  • Seasonal schedules — Use the Effective From and Effective Until dates to manage seasonal changes. Create one rule for summer hours and another for winter hours with non-overlapping date ranges.
  • Pausing a rule — Disabling the Active toggle lets you suspend a rule temporarily without deleting it.
  • Set availability before scheduling — Building a schedule is much faster when everyone's hours are already in place.