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Global Search & Command Bar

The command bar at the top of every page is two tools in one. Use it to find records — bookings, customers, products, experiences, staff, categories, waivers, and tags — or to ask Dash AI a question about your business in plain English. It is the fastest way to jump to what you need without navigating through menus.

Where to Find It

The command bar is always visible in the top bar of every page, with the placeholder Search or ask Dash AI... and the small Dash AI hexagon icon on the right. You can also open it instantly with a keyboard shortcut.

The top bar with the command bar input field highlighted

Opening the Command Bar

  1. Click the search bar in the top bar, or press Ctrl+K (Windows/Linux) / Cmd+K (Mac) from anywhere in EquipDash.
  2. Before you type anything, a dropdown opens with two helpful sections: Recent and Suggested.

Recent

The Recent section shows your last 3 questions to Dash AI. Click any entry to re-open it as a fresh Dash chat so you can tweak the question or dig deeper into the answer.

Suggested

The Suggested section shows 2–3 starter prompts that are tailored to the page you are currently on. They change as you move around the app so the ideas are always relevant to what you are doing. For example:

  • On Bookings, you might see "What's due for return today?", "Show unpaid bookings this week", and "Late returns right now".
  • On Customers, you might see "Top customers by revenue", "New customers this month", and "Repeat customers".
  • On Products, you might see "Low-stock products", "Most booked this month", and "Products in workshop".

Similar contextual prompts appear on Experiences, Staff, Calendar, Store, Waivers, Reports, and the Dashboard. Click any suggested prompt to send it straight to Dash AI.

Searching for Records

Typing a keyword still works exactly the way it always has — it searches your account for matching records.

  1. Click the search bar or press Ctrl+K / Cmd+K.
  2. Start typing at least 2 characters. Results appear in a dropdown as you type.
  3. Results are grouped by type — for example, Bookings, Products, Customers, and Product Categories.
  4. Click a result to navigate directly to that item.
  5. Click View all results (or press Enter without selecting a result) to open the full results page with more detail.

Asking Dash AI a Question

When you want an answer instead of a record, ask Dash AI in plain English and the command bar will hand the question over to the Dash AI sidebar with a brand-new conversation.

  1. Click the search bar or press Ctrl+K / Cmd+K.
  2. Type a natural-language question — for example "how many customers do I have", "show me unpaid bookings", or "which products are low on stock".
  3. Press Ctrl+Enter (Windows/Linux) / Cmd+Enter (Mac), or click the Dash AI hexagon icon, to send the question to Dash AI. The Dash AI sidebar slides open on the right with a fresh chat and starts answering using your live data.
tip

Not sure whether to search or ask? Short, specific strings like booking numbers, SKUs, customer names, or email addresses work best as a search. Anything that sounds like a question — starting with what, how, show me, which, or why — is a great fit for Dash AI.

Full guide: AI Assistant Overview

What You Can Search For

Global Search looks across the following areas of your account:

TypeWhat It Searches
BookingsBooking number, customer name, customer email
ProductsProduct name, SKU, ID
Store ProductsProduct name, SKU, ID
ExperiencesExperience name, unique code, ID
StaffStaff member name, email
CustomersCustomer name, email, phone number
Product CategoriesCategory name
Experience CategoriesCategory name
Waivers & FormsWaiver and form name
TagsBooking tag name
tip

Each result in the dropdown includes helpful details. For example, product results show their SKU and an Active badge, booking results show the customer name and a booking type badge (Rental, Experience, or Store), and customer results show their email address.

Results are always scoped to your current business account — you will only see items that belong to your business.

Keyboard Navigation

You can drive the command bar entirely from the keyboard:

KeyAction
Ctrl+K / Cmd+KOpen the command bar from anywhere
Arrow DownMove to the next result or suggestion
Arrow UpMove to the previous result or suggestion
EnterNavigate to the selected result, or open the full results page if nothing is selected
Ctrl+Enter / Cmd+EnterSend what you typed to Dash AI in the sidebar
EscapeClose the command bar dropdown

This makes the command bar especially fast for power users who prefer keyboard navigation.

Full Results Page

If you press Enter without selecting a specific result, or click View all results at the bottom of the dropdown, you will be taken to a full results page. This page shows all matching items grouped by type, with a count badge next to each group heading. It is useful when your search returns many results and you need more context to find the right one.

Tips for Effective Searching

  • Be specific — Searching for "mountain" will find all products, experiences, categories, and customers with "mountain" in the name. Adding more words narrows the results.
  • Use booking numbers — If you know the booking number, type it directly (e.g. "137") for the fastest lookup.
  • Search by email — Customer email addresses are searchable, which is handy when a customer contacts you.
  • Search by SKU — Product SKU codes are searchable, useful when you have a product in hand.
  • Use keyboard shortcuts — Press Ctrl+K / Cmd+K to open the command bar without moving your hands from the keyboard, and Ctrl+Enter / Cmd+Enter to ask Dash AI.
  • Minimum 2 characters — Record search activates after you type at least 2 characters to keep results relevant.
  • Let the Suggested prompts guide you — If you are new to Dash AI, the Suggested prompts on each page are a great way to see what it can answer.

Permissions

Global Search respects your account permissions. You will only see results for areas you have access to. For example, if you do not have permission to view customers, customer results will not appear in your search.