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Managing Experiences

Once you have created your experiences, you can manage them from the Experiences page and the individual experience detail page. This guide covers viewing your experience list, editing details, changing status, and deleting experiences.

The Experiences Table​

Navigate to Experiences > Experiences in the sidebar to see all your experiences in a searchable, sortable table.

The Experiences page with a table listing experiences, showing columns for Experience ID, Image, Experience Name, Unique Code, Category, Status, Price, and Action

From the table you can:

  • Search for experiences by name using the search bar.
  • Sort by clicking column headers.
  • Filter by category using the category dropdown.
  • Filter by status using the Status dropdown.
  • Export the full experience list as a CSV file by clicking the Action dropdown and selecting Export.

The filter bar above the Experiences table with search field, status dropdown, and category dropdown

Viewing an Experience​

Click on any experience in the table to open its detail page. The detail page is divided into tabs:

  • Experience Details — Overview of the experience including name, category, pricing, description, images, duration, location, and custom field values.
  • Availability — A table of all scheduled sessions with date, time, status, capacity, booked slots, available slots, and assigned guides. See Setting Up Availability.
  • Bookings — All bookings associated with this experience, with filters for status and date range.
  • Calendar — A calendar view showing this experience's sessions.
  • Embed — Get a direct link or embed code to feature this experience on your website.

The experience detail page with the Experience Details tab active, showing the experience overview, pricing structure, and description

Editing an Experience​

There are two ways to edit an experience:

From the Detail Page​

  1. Navigate to the experience detail page by clicking the experience name in the Experiences table.
  2. Click the Edit Experience button in the top-right corner.
  3. The experience wizard will open with all existing details pre-filled. Make your changes across any of the three steps.
  4. Click Save to apply your changes.

From the Experiences Table​

  1. Go to Experiences > Experiences.
  2. Click the Edit icon (pencil) in the actions column of the experience you want to change.
  3. The experience wizard modal will open. Make your changes and click Save.

The experience wizard in edit mode, showing the slide-out panel with existing details pre-filled

What You Can Edit​

You can change any of the following at any time:

  • Name, unique code, and category
  • Images (add, remove, or change the default)
  • Pricing structure and prices
  • Brief description and full description
  • Duration and location
  • Minimum booking notice
  • Participants required setting
  • Availability management method (manual or recurring)
  • Default capacity
  • Custom field values
caution

Changing the pricing structure (e.g. from per-participant to per-group) will reset your existing prices. Make sure to re-enter your pricing after switching.

Changing Experience Status​

Experiences can be in one of two statuses:

  • Active — The experience is live and available for booking through the widget and POS.
  • Draft — The experience is hidden from customers. It will not appear in the booking widget.

To change the status:

  1. Open the experience detail page.
  2. Click the Edit Experience button in the top-right corner.
  3. In the wizard, you can change the status of the experience.
  4. Click Save to apply the change.

Alternatively, you can save an experience as a draft when first creating it by clicking Save Draft instead of Add Experience.

Embedding an Experience​

You can share or embed individual experiences from the Embed tab on the experience detail page.

  1. Open the experience detail page by clicking the experience name in the table.
  2. Click the Embed tab.
  3. Copy the Direct Link to share a standalone page for this experience.
  4. Or copy the Iframe Code to embed the booking widget filtered to this specific experience on your website.

The Embed tab on the experience detail page, showing the direct link and iframe embed code

Deleting an Experience​

caution

Deleting an experience is permanent and cannot be undone. Any future availability sessions for this experience will also be removed. Existing bookings will not be deleted, but they will no longer be linked to the experience.

  1. Open the experience detail page.
  2. Click the Delete button.
  3. Confirm the deletion in the modal that appears.

If you are not sure you want to delete an experience, consider setting it to Draft status instead. This hides it from customers while keeping all its data intact.