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Experience Manifests & Check-In

Manifests give you a complete overview of your experience sessions for any day, showing who's booked, who's checked in, and the status of each participant. You can also scan tickets to check in guests quickly.

Accessing Manifests

Navigate to Experiences > Manifests in the sidebar. You can also access a session's manifest from:

  • Experience Calendar — click "View manifest" on any session
  • Booking Detail — click the start time link in the items table

Manifests Overview Page

The manifests page shows all experience sessions for a selected date.

The manifests overview page showing the toolbar, summary cards, and sessions table

Toolbar

  • Date navigation — use the arrow buttons or date picker to change the date
  • Today button — jump back to today's sessions
  • Experience filter — filter sessions by a specific experience (with search)
  • Scan ticket — click to open the ticket scanner modal

Summary Cards

Five cards at the top show key stats for the selected date:

CardDescription
SessionsTotal experience sessions scheduled
Total BookedNumber of participants booked across all sessions
Checked InHow many participants have been checked in
No Guide AssignedSessions that still need a guide
Available SlotsRemaining capacity across all sessions

Sessions Table

Each session row shows:

  • Experience name and schedule ID
  • Time the session starts
  • Guide(s) assigned (or "No guide" if none)
  • Booked / Capacity with a visual progress bar
  • Checked In count
  • Status — Empty, Available, or Full

Click any row to open the full manifest for that session.

Session Manifest (Detail Page)

Click into a session to see the full manifest with participant details.

The session manifest detail page showing stats, participant table with check-in status, and session info sidebar

Stats Bar

Shows at-a-glance numbers: Capacity, Booked, Checked In, Pending, and Available, with a progress bar.

Participant Table

Each participant row shows:

ColumnDescription
ParticipantName, email, and rate category (Adult, Child, etc.)
BookingLink to the booking (click to view full booking details)
WaiverSigned, Pending, or Not signed
StatusChecked in or Not checked in
ActionCheck in button, or "Undo" link if already checked in

Empty slots are shown at the bottom to visualise remaining capacity.

Session Info Sidebar

The right sidebar shows:

  • Session Info — experience name, date, time, duration, location, schedule ID
  • Guide Assigned — shows the assigned guide, or click "+ Assign a guide" to open the edit modal
  • Check-in Progress — visual bars for participant check-in and capacity filled
  • Quick Actions — Print manifest, Export CSV, Download PDF

Checking In Participants

There are three ways to check in participants:

1. Scan a Ticket

Click the "Scan ticket barcode or enter code..." bar to open the scanner modal.

The scan ticket modal with barcode animation and input field

You can:

  • Scan a QR code using a USB or Bluetooth barcode scanner — it types the code automatically
  • Type the code manually (e.g., EQTK-A3F8X9B2) and press Enter or click Check In

After a successful scan, you'll hear an audio confirmation tone and the participant is marked as checked in.

2. Manual Check-In

Click the Check in button next to any participant in the table.

3. Check All In

Click Check all in to mark all participants as checked in at once (you'll be asked to confirm).

Experience Tickets

Tickets are automatically generated when an experience booking is created:

  • One ticket per participant with a unique QR code
  • Tickets are included in the booking confirmation email with the QR code
  • Customers can also download a PDF ticket from the ticket status page

Ticket Format

Each ticket code follows the format EQTK-XXXXXXXX (e.g., EQTK-A3F8X9B2). The QR code encodes a URL that can be scanned by any QR reader.

Downloading Tickets

From the Booking Detail page, click Action > Download Tickets to download a PDF with all tickets for the booking. Each ticket is on a separate page with the experience name, date, time, guest name, rate category, and QR code.

Exporting & Printing

Export CSV

Click Export CSV to download a spreadsheet with all participant data including name, email, phone, rate category, booking reference, waiver status, and check-in status.

Download PDF

Click Download PDF to save a formatted PDF manifest.

Print

Click Print to open a clean, print-optimised view of the manifest in a new tab, ready to print with Ctrl+P / Cmd+P.

URL Parameters

The manifests page supports URL parameters for direct linking:

  • ?date=03-28-2026 — open manifests for a specific date
  • ?experience=5 — filter to a specific experience

Example: /experiences/manifests?date=03-28-2026&experience=5