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Setting Up Extras

Extras are add-ons customers can tack onto a booking — a helmet with a bike, damage insurance, a photo package on a tour. You set an extra up once, choose where it's offered, and it automatically appears everywhere that item is booked: your booking widget, the POS, and bookings created by Dash AI or the API.

The Extras catalog

Creating an extra​

  1. Go to Rentals → Extras (the same page is also under Experiences → Extras).

  2. Click Add Extra.

  3. Leave Status set to Active (the default). Switch it to Disabled any time you want to hide the extra without deleting it.

  4. Enter a Name customers will recognize — "Helmet", "Bike Insurance", "Photo Package".

  5. Optionally add a short Description — it shows under the name wherever the extra is offered.

  6. Enter the Price.

  7. Choose how it's Charged:

    • Once — one charge each time it's added (a helmet, a set of pedals).
    • Per person — multiplied by the number of participants on experience bookings (a photo package for the whole group).
    • Per time period — multiplied by the rental length. Pick the unit (day, hour, or week), e.g. a bike light at $2 / day. A 3-day rental charges $6; a few-hours rental rounds up to one period (minimum 1). On experiences it bills as a single charge.

  8. Choose where it's available — each is a simple dropdown with the same choices:

    • Available on rentals — All products, Specific categories, Specific products, or Not available on rentals.
    • Available on experiences — All experiences, Specific categories, Specific experiences, or Not available on experiences.

    Picking a "Specific…" option reveals a picker below to choose the exact categories, products, or experiences.

  9. If you only have a limited number (helmets, child seats), enter How many do you have? — customers can't book more than you have for the same dates. Leave it blank for unlimited (insurance, photo packages).

  10. Click Add Extra.

The Add extra form

One extra, both worlds

A single extra can be offered on rentals and experiences at the same time — a helmet can appear on your bike rentals and your guided bike tours. Set both "Available on" sections and you're done.

Where customers see extras​

  • Booking widget — when a customer adds a product to their booking, the available extras appear right under the quantity selector with their prices (per-day extras show "$2 / day"). As they add an extra, the running total updates instantly — a per-day extra multiplies by the rental length. On experiences, extras appear on the booking step after the customer picks a time and participants; per-person extras start at the participant count with one tap.

Extras on the customer booking widget

  • POS — when staff expand a product or experience card, the extras appear with the same one-tap steppers.
  • Cart and checkout — each added extra is listed under its item with its price, and the line total includes it.
  • Booking details — every sold extra shows as its own line under the item it belongs to, with quantity and price.

Editing and deleting​

  • Edit an extra (pencil icon) to change its price, name, or availability. Changes apply to new bookings only — existing bookings keep the price the customer was charged.
  • Toggle Active off to hide an extra everywhere without deleting it — useful for seasonal extras.
  • Delete an extra (trash icon) to remove it from the catalog. Bookings that already include it keep their charges.