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GetYourGuide Integration Growth+This feature requires the Growth+ plan or higher

EquipDash integrates with GetYourGuide so you can sell your experiences on one of the world's largest online travel marketplaces. Once connected, availability syncs automatically and bookings flow straight into EquipDash -- no double-handling or manual data entry.

What Is GetYourGuide?​

GetYourGuide is an online marketplace where travellers discover and book tours, activities, and experiences worldwide. By listing your experiences on GetYourGuide, you reach millions of potential customers who are actively searching for things to do at your destination.

The EquipDash integration acts as a Supplier API -- GetYourGuide connects directly to EquipDash to check availability, make bookings, and manage cancellations in real time.

What Gets Synced​

DataDirectionWhen
AvailabilityEquipDash → GetYourGuideGetYourGuide pulls availability in real time
PricingEquipDash → GetYourGuideIncluded with availability responses (when enabled)
BookingsGetYourGuide → EquipDashWhen a traveller books on GetYourGuide
CancellationsBoth directionsWhen either side cancels a booking
ReservationsGetYourGuide → EquipDashTemporary holds while a traveller completes checkout
Product InfoEquipDash → GetYourGuideGetYourGuide pulls product details for any active experience
Add-onsEquipDash → GetYourGuideStore products linked to experiences appear as add-ons

How It Works​

  1. Connect your GetYourGuide supplier account from Settings > API & Integrations > GetYourGuide.
  2. Map rate categories so GetYourGuide ticket types (Adult, Child, etc.) match your EquipDash pricing.
  3. GetYourGuide handles the rest -- it checks your availability, creates bookings when travellers purchase, and notifies you of cancellations.

Once connected, every active experience in your account is automatically exposed to GetYourGuide -- there is no per-experience setup. The list of experiences GetYourGuide actually sells is controlled on the GetYourGuide side.

All bookings from GetYourGuide appear automatically in your EquipDash Bookings page, calendar, and reports, just like any other booking.

Key Features​

  • Real-time availability -- GetYourGuide always sees your latest availability, preventing overbooking.
  • Automatic exposure -- as soon as you connect, every active experience is available for GetYourGuide to sell. New experiences you create later show up automatically.
  • Automatic booking creation -- bookings from GetYourGuide create full EquipDash bookings with customer records.
  • Rate category mapping -- map GetYourGuide ticket types (Adult, Child, Senior, etc.) to your EquipDash rate categories.
  • Time-point and time-period support -- whether your experience has fixed start times or runs as an open window, EquipDash sends the correct format automatically based on the experience's schedule type.
  • Add-ons support -- store products attached to your experiences are available as GetYourGuide add-ons.
  • Sync logs -- monitor every interaction between EquipDash and GetYourGuide with detailed logs and error information.
  • Recent bookings view -- see all GetYourGuide bookings at a glance with status and reference details.

Before You Start​

  • You need a GetYourGuide supplier account.
  • You should have at least one active experience set up in EquipDash with schedules and pricing configured.
  • You need the Integrations Manage permission in EquipDash.
  • API credentials from GetYourGuide are optional -- they're only needed if you want EquipDash to push availability changes back to GetYourGuide proactively. Without them, GetYourGuide still pulls live availability whenever it needs to.

Next Steps​