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Turning On AI Front Desk Add-onA paid add-on you buy on top of the Growth or Pro plan

Step 1 - Add it to your plan​

  1. Go to Settings → Billing & plan.
  2. Find the Add-on: AI Front Desk panel below your plan options.
  3. Click Add it to your plan and confirm.

The Add-on: AI Front Desk panel on the Billing and plan page

The chat goes live on your booking page as soon as the add-on is added. There is nothing else to do for it to appear.

Growth and Pro plans only

AI Front Desk is available on the Growth and Pro plans. On Starter you are asked to upgrade first. See Choosing a plan.

Step 2 - Check the chat is on​

  1. Go to Settings → AI front desk.
  2. On the Booking page chat tab, check that Chat on your booking page reads ON.

The Chat on your booking page switch on the Booking page chat tab

Turn that switch off any time to take the chat off your booking page without giving up the add-on, which is handy out of season.

Step 3 - Try it​

Open AI Front Desk in the sidebar. On the Overview tab, Try it runs the real chat your customers get. Ask it something about your shop and watch it answer from your listings.

Step 4 - Turn the phone on​

The phone is a separate step, because we have to get you a number first. See Getting a phone number.

What next​