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Creating a Promo Code Growth+This feature requires the Growth+ plan or higher

Promo codes let you offer discounts to your customers. You can create codes for a percentage off or a flat amount off — and control exactly how and when they can be used.

Step-by-Step: Creating a Promo Code​

  1. In the left sidebar, click Promotions then Promo Codes.
  2. Click + New promo code in the top-right corner.
  3. A slide-over panel opens with a 3-step form.

Step 1: Details​

Fill in the basic information:

FieldDescription
Code*The text customers type at checkout (e.g., "SUMMER20"). Letters, numbers, and hyphens only. Not case-sensitive.
Name*A name for this promo code to help you identify it (e.g., "Summer 20% off deal").
DescriptionAn optional internal note about the code. Click AI Generate to auto-generate a description.
  1. Click Next to continue.

The Create Promo Code slide-over showing Step 1 (Details)

Step 2: Values​

Choose how the discount is calculated:

FieldDescription
Discount Type*Percentage — a percentage off the booking total, or Flat Amount — a specific dollar amount off.
Discount Value*The discount amount. For percentage, enter the number (e.g., 20 for 20%). For flat amount, enter the dollar value (e.g., 15 for $15).
  1. Click Next to continue.

Step 2 (Values) showing Discount Type and Discount Value

Step 3: Rules​

Set the conditions for when and how the code can be used:

FieldDescription
Minimum Booking AmountThe booking total must meet this minimum before the code can be used. Leave blank for no minimum.
Maximum Discount AmountCaps the discount at this amount. Useful for percentage discounts on large orders. Leave blank for no cap.
Valid FromThe date the code becomes active.
Valid UntilThe date the code expires.
Max Total UsesThe maximum number of times this code can be redeemed across all customers. Leave blank for unlimited.
Max Uses Per CustomerHow many times a single customer can use this code. Leave blank for unlimited.
Applies toChoose which types the code applies to: Products (rentals), Experiences, Store Products. Check one or more.
Products Applied toIf Products is checked, choose: All Products, Individual Products (select specific ones), or Product Categories.
  1. Click Create promo code to save.

Step 3 (Rules) showing validity dates, usage limits, and Applies To

Tips​

  • Keep codes short and memorable. "SUMMER20" is better than "SUMMERSEASON2026DISCOUNT20PCT".
  • Use the description field. It helps you remember why a code was created — e.g., "Partner deal with Adventure Blog, runs June-August".
  • Set an end date for seasonal promotions. This prevents codes from being used after the promotion period ends, even if you forget to deactivate them manually.
  • Use per-customer limits for welcome offers. A limit of 1 per customer is standard for first-booking discounts.
  • Use Maximum Discount Amount for percentage codes. A "50% off" code without a cap could result in very large discounts on expensive bookings.