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Store Settings

Growth+This feature requires the Growth+ plan or higher

The Store settings page lets you control how your store operates across EquipDash. From here you can enable or disable the store module, set your low stock threshold, configure backorders, and control cancellation policies.

Accessing Store Settings​

  1. Click Settings in the left sidebar.
  2. Click Store from the settings menu on the left.

The Store Settings page showing Enable Store toggle, Low Stock Threshold input, Allow Backorders toggle, and Allow Cancellations & Refunds toggle.

Enable Store​

The Enable Store toggle controls whether the Store module is active for your business.

  • ON -- The Store section appears in your sidebar, store products can be added to bookings, and the store widget is available for embedding on your website.
  • OFF -- The Store section is hidden, store products cannot be added to bookings, and the store widget is not accessible.

To enable or disable the store:

  1. Toggle Enable Store on or off.
  2. Click Update to save.
info

Disabling the store does not delete your products or categories. Everything is preserved and will reappear when you enable the store again.

Low Stock Threshold​

The Low Stock Threshold determines when a product is flagged as "Low Stock". This is a global setting that applies to all store products with inventory tracking enabled.

  1. Enter a number in the Low Stock Threshold field (e.g., 5).
  2. Click Update.

When a product's stock quantity reaches or falls below this number:

  • The product shows a "Low Stock" warning badge in the product table.
  • The product appears in the Low Stock Products section on the Store dashboard.
tip

Set your threshold based on how long it takes to restock. If your supplier delivers in one week and you typically sell three units per week, a threshold of 5 gives you a comfortable buffer.

Allow Backorders​

The Allow Backorders toggle controls what happens when a product runs out of stock.

When Backorders Are OFF (Default)​

  • Products with zero stock are marked as "Out of Stock".
  • Customers cannot purchase out-of-stock products on the store widget.
  • Staff cannot add out-of-stock products to bookings in the POS.
  • This is the safest option for most businesses.

When Backorders Are ON​

  • Products can be sold even when stock is at zero.
  • Stock quantities can go negative, representing backorder quantities.
  • Customers can still purchase out-of-stock products on the store widget.
  • Staff can add out-of-stock products to bookings in the POS.

To change the backorders setting:

  1. Toggle Allow Backorders on or off.
  2. Click Update.
caution

Only enable backorders if you have a reliable restocking process. Accepting orders for products you do not have in stock creates a commitment to the customer that you must fulfill.

Allow Cancellations & Refunds​

The Allow Cancellations & Refunds toggle controls whether store products can be canceled and refunded after a booking is completed.

When Cancellations Are OFF (Default)​

  • Once a booking containing store products is completed, the store products cannot be individually canceled or refunded.
  • This is appropriate for consumable goods or items that cannot be returned.

When Cancellations Are ON​

  • Store products in completed bookings can be canceled and refunded.
  • Stock is automatically restored when a store product is canceled (if inventory tracking is enabled).
  • This is useful for businesses that accept returns on physical goods.

To change the cancellations setting:

  1. Toggle Allow Cancellations & Refunds on or off.
  2. Click Update.

Store Widget​

When the store is enabled, your store widget becomes available at:

https://equipdash.com/widget/{your-supplier-id}/store

You can embed the store widget on your website using an iframe, just like the rental and experience widgets. For detailed embedding instructions, see Embedding the Widget.

The store widget inherits the same color and branding settings as your other widgets. To customize the appearance, go to Settings > Widget > Customisation. See Widget Customisation for details.

Summary of Settings​

SettingDefaultDescription
Enable StoreOffShow/hide the Store module and store widget
Low Stock Threshold5Number at which products are flagged as low stock
Allow BackordersOffWhether products can be sold when out of stock
Allow Cancellations & RefundsOffWhether store products can be canceled/refunded after booking completion