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AI Configuration ProThis feature requires the Pro plan

The AI Assistant Settings page lets you control how the AI Assistant works for your business. You can choose between eight AI models, add custom instructions, optionally connect your own AI account, and enable or disable the assistant for your entire team.


Accessing AI Assistant Settingsโ€‹

  1. Click Settings in the sidebar.
  2. Select AI Assistant from the settings menu.

The page is split into two tabs:

  • Usage - shows your credit balance, this month's activity, and (if applicable) usage from your own AI account.
  • Configuration - where you choose the model, write custom instructions, and manage your own AI keys.

The AI Assistant Settings page showing the Usage and Configuration tab navigation


Enabling or Disabling the AI Assistantโ€‹

At the top of the page (above the tabs) you'll see the Enable AI Assistant toggle:

  • Enabled - all team members with AI Assistant access can use it.
  • Disabled - the AI Assistant is hidden from the entire team.

Changes take effect immediately when you toggle this setting.


Usage tabโ€‹

The Usage tab is where you go to check on credits and see how the AI is being used:

  • Monthly credits - how many credits your plan includes each month, with a progress bar showing how much you've used.
  • Purchased credits - any additional credit packs you've bought (these don't expire at month-end).
  • Usage by feature - a breakdown of credit usage across the AI Assistant, text generation, smart search, and bots.
  • Usage by team member - how much each staff member has used.
  • Your AI Account usage - a separate card showing tokens used through your own connected AI account (if you've set one up). These tokens don't count against your EquipDash plan credits.

The Usage tab on AI Assistant Settings showing monthly credit balance, purchased credits, and the usage breakdown cards

Click Refresh to update the credit information with the latest data.


Configuration tabโ€‹

The Configuration tab is where you set up how the AI behaves for your business.

The Configuration tab on AI Assistant Settings showing the model picker grouped by provider, custom instructions, and the Use Your Own AI Account card

Choosing an AI Modelโ€‹

EquipDash offers eight AI models, grouped by provider:

ModelProviderBest forNotes
DeepSeek V4.1 Flash (recommended)DeepSeekEveryday workDefault - fastest replies, low cost
GLM 5.3 FlashGLMThe lowest costThinks first, so replies start slower
GPT-5.6 LunaOpenAIFast everyday answersLower credit cost
GPT-5.6 TerraOpenAIHarder reasoningHigher credit cost
Claude Sonnet 5ClaudeLong documents, careful instructionsHigher credit cost
Kimi K2.6KimiHigh-volume tool workLower credit cost
Grok 4.3GrokLive information from the webBring your own xAI key
Gemini 3.1 Flash-LiteGeminiVery long documentsBring your own Google key

The picker only shows models you can actually use - Grok and Gemini only appear if you have added your own xAI or Google key (see the Use Your Own AI Account card below).

To change the model, click the model card you want. Your change saves automatically - you'll see a "Saved" confirmation in the corner.

For more guidance see Choosing the Right AI Model.

tip

Start with DeepSeek V4.1 Flash (the default). Switch to GPT-5.6 Terra or Claude Sonnet 5 for the most complex reasoning, or to GLM 5.3 Flash if you want the lowest credit usage.

Custom Instructionsโ€‹

Custom instructions let you give the AI Assistant additional context about your business that it should always keep in mind. This helps it give more relevant and accurate answers.

  1. In the Custom Instructions field, type any instructions you want the AI to follow (up to 2,000 characters).
  2. Click outside the field - your change saves automatically and you'll see a "Saved" confirmation in the corner.

Example Custom Instructionsโ€‹

  • "Our business primarily rents surfboards and wetsuits to tourists. Most rentals are for 1-3 days."
  • "We operate two locations: the beach shop (main) and the harbour shop (seasonal, open Oct-Mar only)."
  • "When asked about pricing, always mention that we offer a 10% discount for weekly rentals."
  • "Our busiest season is December to February. Keep this in mind when discussing availability."

Use Your Own AI Account (optional)โ€‹

Below the model picker, you'll find the Use Your Own AI Account card. This is optional - most businesses don't need to touch it. If you already have a paid ChatGPT, Claude, Kimi, Grok, Gemini, DeepSeek or GLM account, you can paste an API key here so AI calls bill your own account instead of EquipDash credits.

See Use Your Own AI Account for the full guide.