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Product Images & Descriptions

Great images and clear descriptions help customers understand what they are renting and make confident booking decisions. Everything you add here appears on your public booking widget.

Adding Images​

During product creation​

  1. In the product wizard, navigate to Step 1: Product Details.
  2. Click the image upload area or drag and drop image files into it.
  3. You can upload up to 5 images. Supported formats: JPG, JPEG, PNG, BMP, GIF, SVG, and WebP. Maximum file size is 500 kB per image.
  4. Recommended image size is 500 px x 500 px.

On an existing product​

  1. Go to Rentals > Products and click the pencil (edit) icon on the product's table row, or open the product detail page and click Edit.
  2. In Step 1: Product Details, add or replace images using the upload area.

The image upload area in Step 1 of the product wizard.

Default Image​

The first image you upload is used as the main photo shown in product listings and search results. It is the first thing customers see. To change the main image, reorder your uploads so the preferred image is first.

Removing Images​

  1. Hover over the image you want to remove.
  2. Click the X icon in the corner of the image.
  3. The image will be removed immediately.

Writing a Brief Description​

The Brief description is a short summary (like a tagline) that appears alongside the product image in listings. It is limited to 100 words. Keep it concise and descriptive.

You can click the AI Generate button to have AI write a brief description for you based on the product name and details.

The brief description field is found in Step 3: Additional Information of the product wizard.

Good examples:

  • "Professional-grade mountain bike for all trail levels"
  • "Full wetsuit with thermal lining, available in all sizes"
  • "Compact camping stove, perfect for backcountry trips"

Step 3: Additional Information showing the Brief description field with the AI Generate button.

Writing a Full Description​

The Full description is the detailed product information that appears on the individual product page in the widget. Use this space to tell customers everything they need to know. This field is also found in Step 3: Additional Information of the product wizard.

You can click the AI Generate button to have AI write a full description for you.

The description editor is a rich text editor with the following formatting options:

  • Normal style dropdown (for paragraph styling)
  • Bold, Italic, and Underline
  • Links
  • Bullet lists and numbered lists
  • Clear formatting

Tips for effective descriptions​

  • Lead with benefits -- Tell customers what the product will do for them, not just what it is.
  • Include specifications -- Mention relevant details like dimensions, weight, materials, or what is included.
  • Set expectations -- Note any requirements, like needing a car rack for a kayak or experience level recommendations.
  • Keep it scannable -- Use short paragraphs and bullet points so customers can quickly find what they need.

The Full description rich text editor in Step 3 with AI Generate button and formatting toolbar.

How It Looks on the Widget​

Once saved, your images and descriptions appear on the booking widget where customers browse your products. The default image shows in the product grid, and clicking into a product reveals all images in a gallery along with the full brief and description.