BOT TEMPLATE
An AI agent that drafts professional damage reports for camping gear returns. Multi-item handling.
Camping gear damage runs the full spectrum: torn tent fly from a windy night, zipper failure on a sleeping bag, dented stove, muddy gear returned without cleaning.
Camping gear damage runs the full spectrum: torn tent fly from a windy night, zipper failure on a sleeping bag, dented stove, muddy gear returned without cleaning. Most of these are small-dollar individually, and the manual work to photograph, assess, draft a customer email, and decide on a charge is often more expensive than the damage itself - so in practice most damage quietly goes uncharged.
The Camping Damage Report Drafter makes fair damage handling economical. Staff photograph issues during the return inspection and tag the affected gear in the booking app. The bot cross-references your rate card, drafts an evidence-backed customer email citing photos and itemized charges, and stages the whole thing for manager approval before any money moves.
Consistency and speed are the levers. Two different staff handling the same damage produce the same email and the same charge. Per-incident handling time drops from 20+ minutes to under 5. Revenue recovery on damage climbs 40-60% because damage that would otherwise get waived "because it's not worth the fight" gets processed cleanly. Customer disputes drop because the email they receive is clear and photo-backed instead of cryptic.
Below is the full bot spec: trigger, tools, rate-card integration, and how to configure approval gates and customer communication tone for your damage policy.
Paste it into Dash Bots and Dash builds the bot: tools, logic and trigger.
On trigger, the bot runs these steps in order. Any step can be customized by re-prompting.
The bot uses the standard Dash Bots tool library. Every tool call is logged.
Structured automation beats manual follow-up in four ways:
Customizations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Set this bot up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season - a quiet automation that simply does the right thing, every time, without anyone having to remember.
Per-item classification, photos, rate card references, total charge, customer letter.