AI Front Desk

Your phone stops ringing out.

Dash picks up the calls you can't, answers the chat on your booking page, and does the whole job: quotes real availability, takes the booking, texts the payment link. What it can't do, it hands straight to you.

No credit card required. 21-day free trial.
Peak Ski Co
0:00 Answered by Dash

A customer rings on a Saturday morning. Press play to hear Dash take the call, check the gear and book it.

A real recording, in one of the six voices a shop can pick.

Answers the phone

In a voice you pick, day or night.

Answers the chat

On your booking page and your own site.

Books, moves, cancels

Inside the policy you already publish.

Keep your number

Nothing is ported. Nothing changes.

One front desk, two channels

The customer who calls and the customer who types get the same answer.

Dash reads one copy of your catalog, your prices, your hours and your cancellation policy, so the phone and the chat never contradict each other. Correct something once and both pick it up.

On the phone

+1 (207) 555 0148Answered by Dash · 0:41
CallerAny powder skis free Saturday? DashTwo pairs free all day. Shall I hold them?

We give you a number in your area code. One tap on your handset forwards the calls you don't pick up, and your published number never changes.

  • Rings your cell first while you're open, if that's what you want
  • Six voices to pick from, with a recording and transcript of every call
  • Ends with a texted link, so nobody reads a card number down the phone

In the chat

Any powder skis free Saturday?
Two pairs of the Atomic Backland, free all day.
Backland 107 · 170$60 / day
Backland 107 · 177$60 / day

The same assistant sits on your booking page as a chat bubble in your brand color, and one line of code puts it on your own website too.

  • Recommends real products from live availability, as tappable cards
  • Builds the cart and hands over to your secure checkout
  • Steps aside at the payment screen so it never blocks a sale

Takes the booking

The Saturday caller walks away booked, not promised a call back.

Dash checks what's actually free, holds the slot while it has the caller on the line, and texts them the same checkout your website uses. They pay, pick their sizes and sign the waiver on the page they'd have used anyway.

  • Quotes prices and availability from your live catalog, never from memory
  • Every booking it takes is marked as Dash's, so you can see what it earned you
  • Deposits, waivers and confirmations run exactly as they do today
Text to +1 (207) 555 0148 Sent
Hi Maria, your slot at Peak Ski Co is held for 30 minutes. Tap to pay and sign your waiver: peakskico.com/b/2418
2 × Atomic Backland 107Sat 9:00 AM to Sun 5:00 PM, boots and poles
$240
Card details are never spoken on a call. Payment happens on your own checkout.
Booking #1182 · Maria Alvarez Moved by Dash
📅
Saturday 9:00 AM to Sunday 11:00 AM Sat 14 Feb  Sun 15 Feb
💳
Nothing to pay Same rate, inside your free-change window
Confirmed
Refund on a same-day cancellation Outside your policy, so Dash passed it to you
Needs you
Dash checks it's really them before it changes anything, on every turn of the conversation.

Moves and cancels

The "can I move it to Sunday?" call handles itself.

Reschedules and cancellations are most of what a front desk actually does, and Dash does them on both channels. It reads your cancellation policy, works out what the customer is owed and confirms by text and email. When the answer costs you money that your policy doesn't cover, it stops and asks you instead of inventing a refund.

Every conversation, one list

You don't read transcripts. You read outcomes.

Calls and chats land in the same list, and each row says who it was, what they wanted and what Dash did about it. The handful that need you are filtered to the top.

AI Front Desk
All 34 Needs you 2 Phone 19 Chat 15
Maria AlvarezTwo sets of powder skis on Saturday
Booked #1182 · $2409:12 AM · 1m 34s
Tom WhelanIs there parking at the shop?
Answered9:04 AM
Priya RamanWants a refund on a same-day cancellation
Needs you8:47 AM · 2m 06s
Dan OkaforMoving Saturday's booking to Sunday
Moved #11748:31 AM · 0m 52s
Chloe BennettBeginner setup for two, Sunday afternoon
Booked #1171 · $967:58 AM

Your rules, your voice

Write the rules the way you'd tell a new hire.

There's nothing to script and no decision tree to draw. Type "don't book the trailer out to anyone under 25" in plain English and Dash follows it on the phone and in the chat. Tell it which calls aren't for it and it says your sentence, not ours. A caller who wastes your time gets blocked in one click.

  • Pick the voice that answers, and hear it say your greeting before you commit
  • Calls are recorded with a spoken notice, and you can turn recording off
  • Anything Dash couldn't answer is queued for you to answer once
House rules Both channels
1

Nobody under 25 takes the trailer out.

2

Last pickup is 4 PM, even when the slot looks free.

3

If they ask about group rates for more than ten, put them through to me.

4

Parking is free behind the store

SarahAmerican, warm
CharlieAustralian, easy

Recommends what to book

Every customer matched to the right rental.

Tell Dash your ability, your plan or your budget and it recommends from your live catalog as tappable cards. Never an invented product, never a slot that isn't free. It's the reassurance a first-time visitor needs at eleven at night, without adding a single shift.

Dash · Peak Ski Co Online
Hi! I'm Dash. Tell me what you're planning and I'll suggest the right kit.
I'm a first-timer, what should I rent?
Welcome to the mountain. For a first day I'd keep it forgiving. Both of these are soft-flexing and free Sunday:
Salomon QST 92
from $44 / day
Book in chat
Rossignol Experience
from $40 / day
Book in chat
The Salomons, for two of us Sunday
Cart ready · 2 × Salomon QST 92
Sunday, boots included. Tap to pay and sign.
Ready to book
Atomic Backland 1072 days, Sat to Sun, ×1
$120.00
Boots and poles2 days, ×1
$30.00
Total$150.00
Continue to secure checkout

Payment runs through your existing checkout, never the chat.

Books right in the chat

From "just looking" to booked, without leaving the conversation.

When a customer is ready, Dash walks them through dates, times and party size and builds the cart for them. It hands over a pre-filled order to your secure checkout, so your Stripe setup and waiver flow work exactly as they do today.

Answers every question

The question that used to sit in your inbox until Monday.

"What's your cancellation policy?" "Is this suitable for beginners?" "Where do we park?" Dash answers in plain language from your own policies, product descriptions and hours, and links to the source when it quotes a policy. If it isn't sure, it says so and passes the customer to you instead of guessing.

Dash
What happens if I need to cancel?
Cancel 48 hours or more before your start time and you get a full refund. Inside 48 hours it's non-refundable, but you can reschedule for free.
Knowledge 4 sources ready
📦
Your catalogProducts, experiences and prices, synced
Live
🌐
Your websitepeakskico.com/faq
Indexed
📄
Rental terms.pdfUploaded document
Indexed
"Do you hold luggage?"Asked twice this week, nobody has answered it
Teach it

Trained on your business

Set it up in minutes, then only answer a question once.

Dash knows your catalog, prices and hours the moment you switch it on. Point it at your website or upload a PDF and it learns those too. When a customer asks something it couldn't answer, that question waits for you in a list, and the answer you type is the one every caller gets from then on.

Live this afternoon

Three steps, and nothing about your number changes.

No porting, no forms, no waiting on a carrier. The number you've printed on your van stays exactly where it is.

1

Switch it on

Add the front desk to your plan and the chat goes live on your booking page straight away.

2

Take a number

We give you one in your own area code. Dash answers on it the moment it's yours.

3

Tap once to forward

One code on your handset sends the calls you don't pick up to Dash. Dash then rings you to prove it's connected.

Dash on the phone 0:00
A real call, answered by Dash. Press play to hear it.
Add-on

$49/month

250 chats and 50 calls every month, on any plan. Top up 100 chats for $10 or 25 calls for $15, and what you don't use carries over.

See full pricing
  • The phone and the booking page chat, one price for both
  • Your phone number, recordings, transcripts and texts included
  • Cancel the add-on whenever you like

FREQUENTLY ASKED QUESTION

Common questions about AI Front Desk

Find answers to your questions below. Contact us if you couldn't find what you're looking for.

Contact Us

What is AI Front Desk?

AI Front Desk is Dash answering your customers on two channels: the phone and the chat on your booking page. It answers questions, recommends what to book, takes the booking, and moves or cancels an existing one inside your own policy. Everything it says comes from your catalog, your prices and your policies.

Do I have to change my phone number?

Will it sound like a robot?

What happens when it cannot help?

Does it take card details over the phone?

Can it cancel a booking without asking me?

How much does it cost?

How do I teach it about my business?

Stop losing the booking to the shop that picked up.

Put Dash on your phone and your booking page, and let it answer, book, move and cancel while you get on with the work.

GENERAL
Dashboard
AI Assistant
OPERATIONS
POS
Calendar
Bookings
SERVICES
Rentals
Experiences
Store
MANAGEMENT
Customers
Dashboard
Search... + New booking
Rentals 5 Experiences 6 Store 3
Performance snapshot Showing performance for last 7 days
Sales $2,884 +100%
Booking in period 5 +100%
Bookings received 19 +100%
Upcoming pick ups Late pick ups (1)
Booking #CustomerPick up time
123Lauren Walker2 reserved07:00 PM, Feb-17
120Andrew Clark2 reserved07:00 PM, Feb-22
121Nicole Lewis1 reserved07:00 PM, Feb-26
Next returns Late returns (3)
Booking #CustomerReturn time
116Daniel Thomas1 picked up07:00 PM, Feb-17
119Stephanie Harris1 picked up07:00 PM, Feb-16
117Ashley Jackson1 picked up07:00 PM, Feb-19
Performance snapshot Showing performance for last 7 days
Sales $4,120 +42%
Booking in period 6 +50%
Bookings received 24 +33%
Upcoming bookings Late bookings (0)
Booking #Activity NameStart time
130Sunset Kayak Tour4 confirmed09:00 AM, Feb-18
132Reef Snorkel Trip2 confirmed10:30 AM, Feb-20
135Mountain Hike6 confirmed08:00 AM, Feb-22
Active bookings Live (1)
Booking #Activity NameEnd time
128Whale Watch Cruise4 completed05:00 PM, Feb-17
129Zipline Adventure2 completed04:00 PM, Feb-18
131Cave Explore Tour3 completed06:00 PM, Feb-19
Performance snapshot Showing performance for today
Store revenue $892 +28%
Products sold 3 +200%
Orders 8 +60%
Recent orders
Order #CustomerOrder time
140Ryan Torres2 items02:15 PM, Feb-17
142Amanda Li1 item11:30 AM, Feb-18
143Chris Evans3 items09:45 AM, Feb-19
Low stock products
ProductSKUStock
Sunscreen SPF50SUN-050Low3 left
Dry Bag 10LDRY-010Low2 left
GoPro MountGPR-101Low1 left
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