Service appointments

Let customers book a time with your team.

Any service can be booked for a set time with a set person, like a fitting, a setup or a repair consult. Customers pick Anyone or someone by name, then a day and a time, and the times come from who is working and who is already booked.

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Anyone or by name

Customers book the first free person, or the one they want.

Times from real shifts

Hours, rosters, time off and other bookings decide what shows.

Room to reset

Add a gap after each appointment so nobody runs late.

Easy to move

Drag it on the Calendar, or let customers change it from their email.

SETTING UP A SERVICE

One question turns a service into an appointment.

Open any service and answer How do customers book it? Pick a time, set how long it takes and choose who can do it. Services customers drop off, like a tune or a repair, keep working the way they do today.

  • A gap after each appointment to clean up or reset
  • A limit on how many can run at once, for one bench or one station
  • A most-per-day cap, how much notice you need and how far ahead people can book

ANYONE OR BY NAME

The right person, without the back and forth.

Anyone is picked first and shows the most times. When a customer books Anyone, the appointment goes to the person who saw them last if they are free, otherwise to whoever has the least booked that day.

Each person's profile lists the services they do, and one switch decides whether customers can book them by name.

RUNNING THE DAY

See every appointment by person.

The Calendar gets a Services tab with one row per person, by day or week. Drag an appointment to move it. Today's appointments sit on the Today screen with check in and complete, and confirmation and reminder emails name the time and the person.

At the counter, the POS shows who is free at each time, so a walk-in is booked in two taps.

FREQUENTLY ASKED QUESTIONS

Common questions about service appointments

Find answers to your questions below. Contact us if you couldn't find what you're looking for.

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What kind of services can be booked for a time?

Any service you set to Pick a time, like a fitting, a setup, a lesson consult or a repair check. Services customers drop off, like a tune or a repair, keep working the way they do today.

How are the available times worked out?

Who gets the booking when a customer picks Anyone?

Can I stop customers picking a particular person?

Can customers change their own appointment?

Can staff book appointments at the counter?

Where do I see the day?

Fill your schedule without picking up the phone.

Start your free 21-day trial and turn on your first bookable service in minutes.

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