When the weather turns or the river drops, move a whole departure in one action — every active booking on a slot shifts to a new date and time together, with no half-moves. Customers are notified by email or SMS with self-serve links to view, reschedule, or cancel. Works from the supplier portal, mobile app, API, and Dash AI.
BookingsA Dash Agent that watches the forecast for weather-sensitive departures and proposes slot reschedules before the day falls apart. Approve in one click and the new time, your reason, and self-serve reschedule links go out to every affected customer automatically.
AI & AutomationTell EquipDash once what counts as too dangerous for your business — high wind, lightning, low snowfall, extreme heat — and it watches the forecast every 30 minutes at each location. When your threshold is crossed it automatically closes just the affected hours, offers every booked customer a free reschedule with no notice required, and reopens the moment it clears.
OperationsTrack every guide's certifications and languages in one place — first aid, swiftwater rescue, avalanche safety and more — and let EquipDash watch the expiry dates, with dashboard alerts and a weekly renewal email so nothing lapses. Set the qualifications each tour needs, and rostering flags anyone under-qualified or missing a required language before the trip goes out.
OperationsSet an experience's location by picking one of your saved venues instead of re-typing the same address every time. Link a venue once and its name appears everywhere customers and staff see the meeting point — the booking widget, QR tickets, manifests and the mobile app. Fully optional, and existing experiences stay exactly as they are.
OperationsSee exactly which bookings came from your Google Ads — captured automatically and invisibly, with no setup and nothing extra for customers to fill in. Every booking shows the ad and campaign that drove it, a new Marketing report totals the revenue, and one click sends that revenue back to Google Ads so you can measure true cost-per-booking and ROI.
IntegrationsMake safety checks mandatory before gear goes out or a guest checks in. Build a checklist once — life jackets aboard, waiver signed — assign it to all products, a category, or specific items, and staff must tick it off at handover. A failed critical item blocks pickup until it's resolved, or a manager overrides with a logged reason.
OperationsEquipDash messages your customers automatically at every step — branded in your colors, worded how you want. Pre-arrival emails send directions, a what-to-bring list and a waiver link; late returns carry a one-tap extend link with the cost shown; damage charges go out as a secure payment link with photo evidence. Set it once; it runs across email and SMS.
CustomersSell a multi-day tour — a 3-day trek, a weekend kayak expedition — as one trip and one booking. Set a start and end date for one price, one set of spots, one guide team, and EquipDash handles the rest: the calendar shows every day the trip runs, assigned guides can't be double-booked, and the pre-trip reminder goes out once.
BookingsAdd any waiver, rental agreement, intake form or feedback survey straight to your own website, so customers read and sign right there — no developer needed. Or drop a scan-to-sign QR code on your site, a poster, or the counter for instant signing on a phone. Get paperwork done before customers arrive, so check-in is faster and queues are shorter.
OperationsCustomers can extend a live rental, reschedule, or cancel from their booking page — no email back-and-forth, no phone calls. Send a one-tap "extend by an hour" SMS or email mid-rental and they pay the extra time straight from the link, so late returns turn into paid extensions instead of disputes.
BookingsAssign each item in a multi-person booking to a specific participant — Sarah on bike #14, Tom on bike #07 — so fittings, sizes and serial numbers stay tied to the right rider. Returns, damage reports and fit history all flow back to the individual, not just the booking.
OperationsSet a default security deposit on each product — $200 on premium e-bikes, $50 on a paddleboard — and EquipDash pre-authorizes the right amount automatically at checkout. No more flat one-size-fits-all holds or manual adjustments at the counter.
OperationsCapture a digital fit ticket for any ski, snowboard or boot rental — sizing, ability, boot sole length and stance, tied to the booking. A built-in DIN calculator suggests a binding release value from the ISO 11088 chart, and pickup stays blocked until a tech confirms it, with every confirmation logged for safety. Skiers can pre-fill at online checkout and returning customers copy last season's fit in one tap.
OperationsCap how many rentals your team hands out in the same window so a busy morning doesn't stack up more pickups than the counter can service. Set a limit — say 5 pickups every 15 minutes — and full windows automatically show as booked out, with the next open slot suggested.
BookingsClose your rentals for public holidays, maintenance mornings or one-off events without touching your opening hours. Set one-off or recurring weekly closures and those days and times drop off the booking widget, with existing bookings left untouched.
BookingsA new in-app wizard walks you through your first product, pricing, payments and booking widget — guided by Dash AI so you're taking bookings in minutes, not days. Rather have us do it for you? Our team will import your data, build your catalog, connect Stripe and embed your widget on your site.
Getting StartedEquipDash is now in the ChatGPT app store. Check today's bookings, look up customers, log condition reports, adjust pricing, or fire off any of 200+ actions — all by chatting with ChatGPT. Install once, then run your business from the same place you ask everything else. Open in ChatGPT →
AI & AutomationSend booking confirmations, reminders, payment receipts and waiver requests by SMS — not just email. Top up a prepaid balance and pay per message at published per-country rates, or bring your own Twilio account. Customers get the text in seconds, no-shows drop, and waivers come back signed before pickup.
OperationsGenerate an insurer-ready zip of signed waivers in a few clicks — one PDF per waiver with your logo and the signature embedded, plus a manifest CSV and any uploaded files like ID photos. Filter by date range, customer or form, then download from a secure link. Kick it off from the supplier portal, the API, or just ask Dash to "export last month's signed waivers".
OperationsOpen your dashboard to a fresh briefing that's already done the thinking — what matters today, what changed overnight, and what to do about it. It pulls in weather, today's bookings, late pickups, low stock, staff gaps and missing waivers, and only shows the sections that apply to your business.
AI & AutomationEvery product, customer, booking, experience and calendar page now leads with a one-line read on what's going on — plus up to three smart suggestions when something's worth a closer look. Spot underused weekday stock, repeat customers due for a nudge, or a shift gap before it becomes a problem, then act on it in one click or turn it into an agent that handles it for you next time.
AI & AutomationDash AI now runs on a wider lineup of leading models — OpenAI ChatGPT, Anthropic Claude, Google Gemini, xAI, and Moonshot Kimi. We route each task to the model best suited for it, so you get faster, smarter answers without lifting a finger.
AI & AutomationPrefer to use your existing ChatGPT, Claude, Gemini, xAI, or Kimi account? Drop your API key into EquipDash and Dash AI runs on your own credits — your provider bills you directly, and your plan's AI credits stay untouched.
AI & AutomationGrowth jumps from 500K to 3M tokens a month (6× more), and Pro jumps from 2M to 8M tokens (4× more) — same plan price. Let Dash AI do more of the heavy lifting without watching the meter.
AI & AutomationJust type what you need. The Cmd+K search bar now understands plain English — ask "what's overdue today?", say "add a new kayak for $45/day", or search "bookings for Sarah next week" and get instant answers, shortcuts, and one-click actions. Keyword search still works the same, now with AI superpowers when you want them.
AI & AutomationNot sure what to charge? Hit "Suggest Prices" when you're creating a product, experience or store item and EquipDash researches competitor listings in your area, then proposes a price set shaped to your pricing structure — flat, tiered, seasonal or per-participant. Review the sources, then apply in one click or tweak before saving.
AI & AutomationTrack rental equipment across multiple locations in real time. See exactly what's available at each site, transfer stock between locations, and keep every branch fully equipped for peak season.
OperationsThe EquipDash mobile app is now available for iPhone and iPad. Manage bookings, check inventory, process walk-ins, and stay on top of operations from your Apple device.
OperationsPre-built maintenance checklist templates for every equipment type in your fleet. Use them as a starting point or customize for your workshop — covering bikes, kayaks, paddleboards, ski gear, and more.
OperationsTrack equipment condition at pickup and return with detailed reports and photos. Set rules to automatically send items to the workshop, and maintain a full condition history for every asset.
OperationsBuild weekly rosters faster with copy-week and reusable schedule templates, quick-repeat shifts, drag-and-drop reassignment, bulk actions, richer shift cards, a full edit history, and time-off visible right on the grid. A new booking demand overlay shows rental and experience load per day so you can staff to actual demand — plus print schedules to PDF in one click.
OperationsExperiences now have tickets associated with bookings. Scan QR codes to quickly check in guests and track attendance in real time.
BookingsManage your business on the go. View bookings, check inventory, process walk-ins, and stay on top of operations from your Android phone or tablet.
OperationsSend emails from your own domain for a professional, branded customer experience. Build trust with every message.
OperationsModel Context Protocol integration enabling seamless connections between AI tools and your EquipDash data.
AI & AutomationAutonomous AI agents that handle routine tasks across your business — from booking confirmations to inventory updates.
AI & AutomationList your tours and experiences on GetYourGuide. Bookings sync back to EquipDash automatically with availability and pricing updated in real time.
IntegrationsSync invoices, payments, and contacts directly with Xero. Keep your accounting up to date without manual data entry.
IntegrationsConnect EquipDash to thousands of apps with Zapier. Automate workflows between your favorite tools without writing code.
IntegrationsSync invoices, payments, and customers directly with QuickBooks. Automate your bookkeeping and eliminate manual data entry.
IntegrationsCollect customer feedback automatically after bookings and display reviews to build trust and drive more business.
CustomersIntegrate EquipDash with your existing tools and workflows via our comprehensive RESTful API.
IntegrationsGroup products together as packages for easy rental and sales. Great for combo deals and starter kits.
OperationsCreate reusable pricing structures for consistent, fast product setup across your entire inventory.
OperationsScan and track inventory with barcode labels. Speed up check-ins, check-outs, and stocktakes.
OperationsYour AI-powered assistant that helps manage bookings, answer questions, and streamline daily operations.
AI & AutomationLet customers join a waitlist when items are unavailable. Automatically notify them when stock opens up.
BookingsSell retail products alongside your rentals and experiences. Full e-commerce built right into your dashboard.
OperationsTailor your forms and records with custom data fields specific to your business needs.
OperationsGain insights with detailed reports on bookings, revenue, inventory utilization, and customer behavior.
OperationsManage team availability with built-in leave requests, approvals, and calendar visibility.
OperationsTrack maintenance, repairs, and servicing for your rental fleet. Keep every item in top condition.
OperationsCreate discount codes and marketing campaigns to drive bookings and reward loyal customers.
CustomersSell and manage gift vouchers and promotional credits. A new revenue stream for your business.
CustomersJoin hundreds of rental providers and experience operators who trust EquipDash — an AI-native platform with Dash AI and Dash Agents — to run their business.
