Waitlist Management

Fill cancellations automatically with waitlist management

When a slot fills up, customers join a waitlist. Cancellations trigger automatic notifications to the next in line. Dash Agents handle the entire process so you fill every opening.

Free 21-day trial of all features, no credit card required.

AI-native platform — Dash Agents manage waitlist notifications for you.

Easy setup with access to support and onboarding specialists.

Automatic waitlist when a slot fills up

Customers see a 'Join Waitlist' option when a time slot is full. They provide their contact details and are added to the queue in order. No manual tracking needed.

Instant notifications on cancellations

When a spot opens up, the next person on the waitlist gets an email or SMS with a link to confirm their booking. If they do not respond within your set window, the notification moves to the next person. Dash Agents monitor availability and notify waitlisted customers the moment a slot opens — no manual checking required.

Recover revenue you would otherwise lose

Without a waitlist, cancellations mean empty slots and lost revenue. With EquipDash, most cancellations are filled within hours because the next interested customer is notified immediately.

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All-in-one solution that runs your entire business

The ultimate all-in-one solution that runs your entire business from one dashboard.

  • Bookings
  • Customer Experience
  • Resource Management
  • Operations
  • Dash AI & Agents
  • Scheduling & Logistics
  • Integrations

AI-powered bookings, made easy

Online booking, POS, and automated workflows keep customers booking and you stress-free.

AI-powered customer experience

Build lasting relationships with CRM, digital waivers, loyalty programs, gift cards, and automated campaigns — all from one dashboard.

AI-powered control over every resource

Track inventory across locations, coordinate guides, manage product and experience catalogues, and plan for seasonal demand — all in real time.

Run every operation with AI

Manage your team, maintain equipment, track performance with real-time reports, and connect your favourite tools through integrations.

AI that runs your operations

Dash AI is your always-on operator — ask it to handle bookings, pull reports, or check inventory. Dash Agents work autonomously, running follow-ups, alerts, and daily summaries 24/7.

AI-powered planning and logistics

Build guest lists, generate trip manifests, and roster staff across locations — so you are always prepared, even during your busiest weeks.

Connect the dots with the tools you love

Stop wrestling with disconnected systems—EquipDash brings it all together.

GetYourGuide

GetYourGuide

Stripe

Stripe

HubSpot

HubSpot

QuickBooks

QuickBooks

Xero

Xero

Expedia

Expedia

Shopify

Shopify

Zapier

Zapier

WordPress

WordPress

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FREQUENTLY ASKED QUESTION

What would you like to know about EquipDash?

Find answers to your questions below. Contact us if you couldn't find what you're looking for.

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How does the waitlist work?

When a time slot is full, customers can join the waitlist. If someone cancels, the next person is notified automatically via email or SMS.

Do customers know their position?

Does the waitlist work across OTAs?

Can I manage the waitlist manually?

Is there a limit on waitlist size?

How do Dash Agents help with waitlists?

Never leave a slot empty again

Start your free 21-day trial and turn cancellations into confirmed bookings.

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