Ticketing software that fills every time slot on autopilot.

Attraction ticketing software is a platform that manages every part of a ticketed-venue operation — online ticket sales, timed-entry capacity, family bundles, school group bookings with manifests, OTA distribution, walk-in front-desk POS and visitor communication — in one place. Modern systems like EquipDash replace the legacy turnstile-plus-spreadsheet sprawl most attractions grew up on and add AI agents that handle the repetitive admin (pre-visit reminders, peak-hour alerts, review requests) automatically.

Timed-entry capacity is the cap you set on each individual admission time slot — 150 visitors per 30-minute block at the main entrance, 80 per planetarium show, 12 per family-only room. EquipDash enforces every cap across direct widget sales, OTA bookings and the front-desk POS in real time, so the same 2pm slot never gets oversold. Capacity flows through to your front-of-house screens and your staff app — no exhausted ticketing crew turning families away on a peak Saturday.

Open admission means visitors can arrive any time during opening hours without a reserved slot — common for small museums, botanical gardens and historic sites with low risk of overcrowding. Timed entry assigns each ticket a specific arrival window (10am–10:30am) to manage flow and prevent peak overcrowding — common for aquariums, popular exhibits and any venue that has ever had a Saturday queue out the door. EquipDash supports both flows on the same platform; some attractions use open admission for regulars and timed entry for special exhibits.

A family bundle (or family pass) is a multi-ticket admission product sold at a discounted rate — typically 2 adults plus 2 children at 20–30% off the sum of individual tickets. Family bundles convert better than individual tickets for family-led visits, simplify the front-desk transaction, and reduce per-head pricing arguments. EquipDash supports configurable family bundle structures (1A+3C, 2A+2C, 2A+3C) and applies the discount automatically at checkout.

A group manifest is the named list of every visitor on a school, corporate or private group booking — names, ages, dietary flags, accessibility needs, parent or chaperone contact for minors. The manifest ships to the assigned floor staff the day before the visit; on the day, one scan admits the whole group while the floor team has the per-head detail they need. EquipDash builds the manifest as part of the group booking flow — no separate spreadsheet to chase the lead teacher for.

A school group booking is an advance reservation for a class or year group visiting on a specific date, billed at a discounted per-head school rate and invoiced rather than card-paid. School bookings come with extra requirements — chaperone count, grade level, lunch arrangement, accessibility notes. EquipDash captures all of it via a school-specific booking form and ships pre-visit packs to the lead teacher automatically. The Group Booking Confirmation Agent chases unconfirmed numbers and overdue invoices.

A pre-visit reminder is the SMS or email sent to each ticket holder 24 hours before their admission window with the venue address, parking notes, arrival time and any tips on what to expect. Pre-visit reminders cut no-shows on timed-entry slots and dramatically reduce confused arrivals at the front desk. EquipDash ships these as pre-built Dash Agents — no scripts to write, no SMS provider to wire up.

OTA channel distribution is listing your tickets on Online Travel Agencies (Viator, GetYourGuide) so visitors can discover and buy your tickets from the same platforms they use to plan trips. EquipDash syncs your availability and pricing out to the OTAs and pulls ticket sales back into your unified calendar in real time, with timed-entry capacity enforced across every channel. EquipDash supports Viator and GetYourGuide today.

Peak-hour pricing is a model that charges more for high-demand admission windows (Saturday 11am–3pm, school holidays, summer) and less for low-demand windows (weekday mornings, shoulder season). The pattern spreads visitor load across the day, lifts off-peak utilization, and protects margin on the windows that fill regardless. EquipDash applies peak/off-peak rules automatically by date and time.

A capacity waitlist is the list of visitors who tried to book a sold-out time slot and asked to be notified if space opens — either from a cancellation or because the operator opened an overflow window. EquipDash notifies waitlisted visitors the moment a spot opens so they can grab it, and a capacity-monitor agent flags peak windows likely to need an overflow window before they hit 100%.

Repeat visitors are visitors who buy more than one ticket over a season or year — they have a meaningfully higher lifetime value than first-timers. EquipDash keeps a profile for every visitor with their full booking history across direct and OTA sales (where the OTA shares visitor data), and ships post-visit review requests as pre-built Dash Agents.