BOT TEMPLATE
Automatically chases unsigned waivers via email and SMS. Escalates to call-list for T-1 unsigned. Dramatically reduces arrival-day waiver chaos.
Adventure sports need waivers with real legal weight, which means they need signed-before-arrival waivers, which means they need a chaser.
Adventure sports need waivers with real legal weight, which means they need signed-before-arrival waivers, which means they need a chaser. Check-in-day waiver collection for high-risk activities produces rushed signatures on cramped phone screens, which courts increasingly view as inadequate informed consent - and that's exactly the kind of waiver you'll regret relying on after an incident.
The Adventure Waiver Chaser moves the waivers upstream. From booking confirmation through T-1, the bot runs a reminder sequence (email + SMS) with direct one-click signing links. T-7 is a gentle nudge, T-3 is clearer, T-1 is urgent and flags the ops manager's morning call list for any remaining holdouts.
Minor waivers get a parallel track - routed to parent or guardian email, not the minor, with language appropriate to the audience. This detail is where many bots and operators fail: a minor cannot legally sign their own waiver, so a reminder that goes to the minor's email address (as captured at booking) is worse than useless. The bot handles this correctly by default.
Operators typically see unsigned-on-arrival rates fall from 30-50% to under 10% within a month, which recovers 15-20 minutes per activity session, eliminates the dockside/trailhead signing theater, and produces waivers that actually defend the operation in court. Below is the full bot spec: trigger cadence, tools, message copy, and how to tune minor-waiver and group-booking flows for your jurisdiction.
Paste it into Dash Bots and Dash builds the bot: tools, logic and trigger.
On trigger, the bot runs these steps in order. Any step can be customized by re-prompting.
Bookings in next 7 days.
Flag all participants with unsigned waivers.
T-7: gentle reminder. T-3: more urgent. T-1: required before arrival.
Direct signing link. One-click.
Stop chasing once signed.
Add to manager call-list for direct contact.
The bot uses the standard Dash Bots tool library. Every tool call is logged.
Structured automation beats manual follow-up in three ways:
Customizations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Set this bot up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season - a quiet automation that simply does the right thing, every time, without anyone having to remember.
T-7 gentle, T-3 urgent, T-1 required + call escalation. Reduces unsigned-on-arrival by 90%.