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Adventure Waiver Chaser

Automatically chases unsigned waivers via email and SMS. Escalates to call-list for T-1 unsigned. Dramatically reduces arrival-day waiver chaos.

Scheduled Activities & Adventure Updated May 2026

Adventure sports need waivers with real legal weight, which means they need signed-before-arrival waivers, which means they need a chaser. Check-in-day waiver collection for high-risk activities produces rushed signatures on cramped phone screens, which courts increasingly view as inadequate informed consent — and that's exactly the kind of waiver you'll regret relying on after an incident.

The Adventure Waiver Chaser moves the waivers upstream. From booking confirmation through T-1, the agent runs a reminder sequence (email + SMS) with direct one-click signing links. T-7 is a gentle nudge, T-3 is clearer, T-1 is urgent and flags the ops manager's morning call list for any remaining holdouts.

Minor waivers get a parallel track — routed to parent or guardian email, not the minor, with language appropriate to the audience. This detail is where many agents and operators fail: a minor cannot legally sign their own waiver, so a reminder that goes to the minor's email address (as captured at booking) is worse than useless. The agent handles this correctly by default.

Operators typically see unsigned-on-arrival rates fall from 30-50% to under 10% within a month, which recovers 15-20 minutes per activity session, eliminates the dockside/trailhead signing theatre, and produces waivers that actually defend the operation in court. Below is the full agent spec: trigger cadence, tools, message copy, and how to tune minor-waiver and group-booking flows for your jurisdiction.

Sample prompt

"Daily at 9am, identify all bookings with unsigned waivers arriving in 7, 3, or 1 days. Send reminder email and SMS with direct signing link. At T-1, add unsigned to manager call-list."

Paste this into Dash Agents. Dash reads the prompt, picks the right tools, assembles the logic, and creates a ready-to-run agent in seconds.

Tools this agent uses

The agent uses the standard Dash Agents tool library. Every tool call is logged.

get_bookings get_waiver_status send_email send_sms create_call_task

What this agent does

On trigger, the agent runs these steps in order. Any step can be customised by re-prompting.

  1. Find upcoming bookings

    Bookings in next 7 days.

  2. Check waiver status

    Flag all participants with unsigned waivers.

  3. Determine message

    T-7: gentle reminder. T-3: more urgent. T-1: required before arrival.

  4. Send email and SMS

    Direct signing link. One-click.

  5. Track signatures

    Stop chasing once signed.

  6. Escalate T-1 unsigned

    Add to manager call-list for direct contact.

Expected output

Subject: Sign your waiver - activity in 3 days
Hi Sarah - your rafting trip is in 3 days (Saturday). We need your waiver signed before arrival.
[Sign now - 60 seconds]
Already signed? Reply and we will check.
Team

How to customise this agent

Customisations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.

Why this agent matters

Structured automation beats manual follow-up in three ways:

  • — Saves arrival-day chaos: waivers mostly signed before anyone arrives.
  • — Reduces no-shows: customers with signed waivers are more committed.
  • — Legal: reduces exposure from unsigned-waiver activities.

In summary

Set this agent up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season — a quiet automation that simply does the right thing, every time, without anyone having to remember.

FREQUENTLY ASKED QUESTIONS

Adventure Waiver Chaser — frequently asked questions

Contact Us

What cadence works?

T-7 gentle, T-3 urgent, T-1 required + call escalation. Reduces unsigned-on-arrival by 90%.

Email vs. SMS?

Minor waivers?

What if customer still does not sign?

Can I customise tone?

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GENERAL
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Search... + New booking
Rentals 5 Experiences 6 Store 3
Performance snapshot Showing performance for last 7 days
Sales $2,884 +100%
Booking in period 5 +100%
Bookings received 19 +100%
Upcoming pick ups Late pick ups (1)
Booking #CustomerPick up time
123Lauren Walker2 reserved07:00 PM, Feb-17
120Andrew Clark2 reserved07:00 PM, Feb-22
121Nicole Lewis1 reserved07:00 PM, Feb-26
Next returns Late returns (3)
Booking #CustomerReturn time
116Daniel Thomas1 picked up07:00 PM, Feb-17
119Stephanie Harris1 picked up07:00 PM, Feb-16
117Ashley Jackson1 picked up07:00 PM, Feb-19
Performance snapshot Showing performance for last 7 days
Sales $4,120 +42%
Booking in period 6 +50%
Bookings received 24 +33%
Upcoming bookings Late bookings (0)
Booking #Activity NameStart time
130Sunset Kayak Tour4 confirmed09:00 AM, Feb-18
132Reef Snorkel Trip2 confirmed10:30 AM, Feb-20
135Mountain Hike6 confirmed08:00 AM, Feb-22
Active bookings Live (1)
Booking #Activity NameEnd time
128Whale Watch Cruise4 completed05:00 PM, Feb-17
129Zipline Adventure2 completed04:00 PM, Feb-18
131Cave Explore Tour3 completed06:00 PM, Feb-19
Performance snapshot Showing performance for today
Store revenue $892 +28%
Products sold 3 +200%
Orders 8 +60%
Recent orders
Order #CustomerOrder time
140Ryan Torres2 items02:15 PM, Feb-17
142Amanda Li1 item11:30 AM, Feb-18
143Chris Evans3 items09:45 AM, Feb-19
Low stock products
ProductSKUStock
Sunscreen SPF50SUN-050Low3 left
Dry Bag 10LDRY-010Low2 left
GoPro MountGPR-101Low1 left