BOT TEMPLATE
An AI agent that checks for unsigned waivers 24 hours before each session and sends a one-click reminder. Prevents counter delays and compliance gaps.
Walk-up water sports customers love to discover the waiver exists at the moment they want to get in the water.
Walk-up water sports customers love to discover the waiver exists at the moment they want to get in the water. A line forms, the ops staff hand out tablets, somebody's wet fingers can't sign the touchscreen, another customer in line is getting impatient, the weather window is closing. Unsigned waivers at check-in are the tax every water sports operator pays on unclear pre-arrival communications - and it compounds on the days with the highest demand.
The Water Sports Waiver Chaser moves the tax upstream. From the moment a booking is confirmed, the bot chases unsigned waivers on a cadence (T-7, T-3, T-1) with email and SMS reminders, each with a direct one-click signing link pre-filled with the customer's information. Minors are routed to parent/guardian emails on a separate track, with language appropriate for that audience.
The measured impact is striking: most operators running the bot see unsigned-on-arrival rates drop from 30-50% to under 10%. That recovers 10-15 minutes per booking on peak days, cuts the "please come back in an hour" redirect that customers hate, and - importantly - preserves the legal defense the waiver exists to provide. Unsigned or hastily-signed waivers at check-in tend to be weak in court.
Below is the full bot spec: trigger cadence, tools, message copy, and how to configure minor-waiver and group-booking flows for your jurisdiction.
Paste it into Dash Bots and Dash builds the bot: tools, logic and trigger.
On trigger, the bot runs these steps in order. Any step can be customized by re-prompting.
Bookings 24 hours out.
Identify unsigned waivers per booking.
One-click, pre-filled per customer.
Friendly, clear why required.
Include session details + signing link.
Second reminder 6 hours before if needed.
The bot uses the standard Dash Bots tool library. Every tool call is logged.
Structured automation beats manual follow-up in four ways:
Customizations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Set this bot up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season - a quiet automation that simply does the right thing, every time, without anyone having to remember.
They get sent, opened distractedly, then forgotten. Proactive chasing solves this.