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Customising Your Widget URL

Your booking widget lives at app.equipdash.com/widget/{your-slug}. You control the slug. That means your widget URL can read like your business name — app.equipdash.com/widget/coastal-adventures — instead of a numeric ID.

Why It Matters​

  • Memorable. Customers and partners can share a URL that looks like your brand.
  • SEO-friendly. Search engines rank slug-based URLs higher than id=482 style URLs.
  • Safe to change. When you rename your slug, the old URL automatically redirects to the new one (permanently — a 308 if you're technical). No broken links in old emails, old social posts, or QR codes.

Setting Your Slug​

  1. Go to Settings → Booking widget → Widget settings tab.
  2. In the Your brand section, find the Widget URL field.
  3. Type your new slug in the input box — you'll see the full URL preview next to it (e.g. app.equipdash.com/widget/).
  4. That's it — your change saves automatically. There's no Save button.

Widget URL input in the Your brand section

Slug Rules​

  • Lowercase letters, numbers, and hyphens only — no spaces, no underscores, no capitals.
  • Minimum 3 characters.
  • Must be unique across the entire EquipDash platform — you'll see an error if the slug is taken.
  • Try to keep it short. Nobody remembers app.equipdash.com/widget/super-amazing-awesome-tours-company.

Good vs. Bad Slugs​

✅ Good❌ BadWhy
coastal-adventuresCoastal Adventuresno spaces, no caps
paragliding-saparagliding_sahyphens, not underscores
surf-school-hbsctoo short
tmp-tourstablemountainparaglidingtourstoo long

Changing Your Slug​

You can change your slug as often as you like. Every previous slug stays in the redirect history — so no matter how many times you change it, every URL you've ever published still works.

Example:

  1. Started with coastal-adventures.
  2. Rebranded to coastal-sports, changed the slug.
  3. A customer clicks a link from a 2023 email to app.equipdash.com/widget/coastal-adventures.
  4. They land on app.equipdash.com/widget/coastal-sports automatically.

Where Your Slug Appears​

Once your slug is set, it's used in:

  • Direct widget links in Settings → Booking widget → Embed options tab.
  • "Book now" button embed snippet.
  • Booking confirmation emails — the widget links customers click come back to your slug.
  • Your widget's <title> tag — displayed as the browser tab name.
  • Social share previews when customers share your widget link on WhatsApp, Facebook, etc.

Troubleshooting​

"This slug is already taken."
Someone else is using it. Try appending your location (coastal-adventures-sa), a descriptor (coastal-adventures-tours), or a shorter variant.

"Slug must be at least 3 characters."
Minimum is three. Pick a longer slug.

"My change didn't save."
The Widget URL field saves automatically as soon as you type a valid slug — there's no Save button. If it didn't stick, the slug probably broke one of the rules above (too short, contains spaces/capitals, or is already taken). Fix the slug and it saves on its own.