Last updated: August 1, 2026
EquipDash uses the following third-party service providers ("sub-processors") to deliver the platform. Each processes personal data only as needed for its purpose below, under data protection terms with EquipDash. We update this page when sub-processors change; material changes are also announced to account administrators.
| Provider | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting, storage, email delivery (SES) | United States |
| Stripe | Card payment processing (PCI DSS Level 1) — card data never touches EquipDash servers | United States / global |
| Paystack | Card payment processing (where enabled by the business) | Global |
| Amazon Web Services (SES) | Transactional and campaign email delivery | United States |
| Twilio | SMS delivery and inbound replies (STOP handling) | United States |
| Sign-in with Google, Google Calendar sync, Google Drive archiving of signed waivers, ads conversion measurement | United States / global | |
| OpenAI | AI assistant (Dash AI), AI-generated listing content, scheduled agents — processes prompts which may reference booking/customer details | United States |
| Anthropic | AI assistant (Dash AI) | United States |
| DeepSeek | Default model for the customer-facing website assistant | Global |
| Open-Meteo | Weather and marine forecasts for weather rules and the daily forecast — receives location coordinates only, never customer data | Germany |
| Xero | Accounting sync (invoices, contacts) — only when connected by the business | New Zealand / global |
| Intuit QuickBooks | Accounting sync — only when connected by the business | United States |
| GetYourGuide | OTA channel sync (bookings made on GetYourGuide) | Germany |
| Viator (Tripadvisor) | OTA channel sync (bookings made on Viator) | United States |
Where a business connects its own accounts (for example its own Stripe, Twilio, Xero, or AI provider keys — including Anthropic, Google, xAI, or Moonshot under Bring Your Own Key), that provider acts under the business's own agreement with them rather than as an EquipDash sub-processor.
The same applies to the EquipDash connector (our MCP server at app.equipdash.com/mcp/v1): when a business connects EquipDash to an AI assistant such as Claude or ChatGPT, the assistant's provider processes that business's data under the business's own agreement with them. Actions taken through the connector reach the sub-processors listed above exactly as the same actions taken in the app do.
Questions about this list: support@equipdash.com.