AI AGENT TEMPLATE
Sends personalized gear and prep reminders to customers T-3, T-1 before activity. Reduces day-of gear problems and no-shows.
Adventure customers arrive unprepared at a rate that surprises first-season operators. Wrong footwear, no water bottle, no layer for the cold morning, no snack for the 6-hour day — every one of these is a small friction that accumulates into a worse experience and a lower review. The fix is pre-trip communication that actually lands, not a PDF attached to the confirmation email that nobody opens.
The Adventure Gear & Prep Reminder Agent sends two tight, timely messages per booking. At T-3: what to wear, what to bring, what we provide, breakfast/hydration advice, weather-specific callouts. At T-1: meeting point, parking, timing, updated forecast, emergency contact. Per-activity content so a climbing customer gets climbing-specific prep and a rafting customer gets rafting-specific prep — not a generic "outdoor activity" email.
The operational win is at check-in. Prepared customers check in 50-70% faster than unprepared ones, which recovers 10-15 minutes of guide time per session and eliminates the "let me run to the car for my jacket" cascade. The customer-satisfaction win is in reviews — prepared customers have better days and review accordingly.
Below is the full agent spec: trigger timing, tools, per-activity message templates, and how to integrate live weather forecasts and meeting-point details.
"Daily at 10am, find bookings arriving in 3 or 1 days. Send per-activity gear and prep reminder with photos and links. Include meeting point, parking, and contact info."
Paste this into Dash Agents. Dash reads the prompt, picks the right tools, assembles the logic, and creates a ready-to-run agent in seconds.
The agent uses the standard Dash Agents tool library. Every tool call is logged.
On trigger, the agent runs these steps in order. Any step can be customised by re-prompting.
Arriving in 3 or 1 days.
Per-activity prep list, gear, conditions.
Customer name, specific activity, day, time, meeting point.
What to wear, what to bring - visual.
Email primary, SMS fallback for T-1.
Opens and clicks. Non-engagers escalated.
Customisations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Structured automation beats manual follow-up in three ways:
Set this agent up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season — a quiet automation that simply does the right thing, every time, without anyone having to remember.
FREQUENTLY ASKED QUESTIONS
Gear list, meeting point, timing, weather, what to expect. Short is better.
Dash Agents handle the repetitive work so your team can focus on customers. Start your free trial and build your first agent in minutes.
