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Capacity Alert Agent

Monitors time-slot capacity in real time. Alerts operations when slots cross 75%, 90%, or 95% thresholds. Identifies sold-out risk.

Scheduled Attractions Updated May 2026

Capacity management at a ticketed attraction is the hidden operating discipline that separates professional venues from chaotic ones. Set capacity too aggressive and you lose revenue to sold-out slots that had headroom. Set it too loose and you get overcrowding, safety concerns, and one-star reviews about the crush. Most operators adjust capacity from gut feel, react to yesterday's problems, and fly blind on today's.

The Attraction Capacity Alert Agent replaces gut feel with continuous monitoring. Running every 30 minutes during operating hours, the agent checks real-time utilisation per time slot for today and tomorrow. When a slot crosses 75%, 90%, or 95% thresholds, the agent routes an alert — the duty manager for action thresholds, the ops channel for informational. Unusual booking velocity (a Saturday 3pm slot suddenly filling 3x faster than baseline) gets flagged separately as a probable group booking heading your way.

The decisions this enables are the ones that move revenue. An under-utilised slot can be flagged for a same-day discount. An over-utilised slot can be closed early to prevent overcrowding. A surprise group booking can be verified with sales before it silently overwhelms your staffing. Operators report capacity-driven complaints dropping meaningfully and same-day revenue up 5-15% from better slot-level decision-making.

Below is the full agent spec: trigger cadence, tools, threshold logic, and how to tune per-attraction capacity limits and alert routing.

Sample prompt

"Every 30 minutes during operating hours, check capacity utilization per time slot for today and tomorrow. Alert ops channel when any slot crosses 75%, 90%, or 95% threshold. Flag any slot with abnormal booking velocity (spike vs. last 7 days average)."

Paste this into Dash Agents. Dash reads the prompt, picks the right tools, assembles the logic, and creates a ready-to-run agent in seconds.

Tools this agent uses

The agent uses the standard Dash Agents tool library. Every tool call is logged.

get_bookings get_capacity calculate_utilization send_slack_message send_email

What this agent does

On trigger, the agent runs these steps in order. Any step can be customised by re-prompting.

  1. Fetch bookings

    Pull all bookings for today and tomorrow from EquipDash booking API.

  2. Calculate per-slot utilization

    Count confirmed bookings per slot / slot capacity.

  3. Compare to thresholds

    75% (informational), 90% (action), 95% (urgent close risk).

  4. Detect abnormal velocity

    Compare bookings-per-hour vs. rolling 7-day average. Spike flagged.

  5. Generate digest

    Summary: each slot status, flags for review.

  6. Route alerts

    75% to #ops channel. 90%+ to duty manager directly. Urgent SMS on 95%+.

Expected output

[Capacity Alert - 10:45am]
Today 2pm slot: 92% (138/150). Action: consider closing new sales.
Tomorrow 11am: 78%. On track.
Unusual: tomorrow 3pm booking velocity 3x average — likely group booking incoming. Confirm with sales.

How to customise this agent

Customisations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.

Why this agent matters

Structured automation beats manual follow-up in three ways:

  • — Revenue: opens additional slots proactively when demand exists, rather than turning guests away.
  • — Reputation: closes slots before overcrowding occurs, preventing one-star reviews.
  • — Ops: duty manager gets actionable information instead of hunting dashboards.

In summary

Set this agent up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season — a quiet automation that simply does the right thing, every time, without anyone having to remember.

FREQUENTLY ASKED QUESTIONS

Capacity Alert Agent — frequently asked questions

Contact Us

How often does the agent run?

Every 30 min during operating hours. Configurable.

What triggers a close recommendation?

Can it auto-close slots?

Does it handle multi-attraction venues?

Integration with OTAs?

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GENERAL
Dashboard
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OPERATIONS
POS
Calendar
Bookings
SERVICES
Rentals
Experiences
Store
MANAGEMENT
Customers
Dashboard
Search... + New booking
Rentals 5 Experiences 6 Store 3
Performance snapshot Showing performance for last 7 days
Sales $2,884 +100%
Booking in period 5 +100%
Bookings received 19 +100%
Upcoming pick ups Late pick ups (1)
Booking #CustomerPick up time
123Lauren Walker2 reserved07:00 PM, Feb-17
120Andrew Clark2 reserved07:00 PM, Feb-22
121Nicole Lewis1 reserved07:00 PM, Feb-26
Next returns Late returns (3)
Booking #CustomerReturn time
116Daniel Thomas1 picked up07:00 PM, Feb-17
119Stephanie Harris1 picked up07:00 PM, Feb-16
117Ashley Jackson1 picked up07:00 PM, Feb-19
Performance snapshot Showing performance for last 7 days
Sales $4,120 +42%
Booking in period 6 +50%
Bookings received 24 +33%
Upcoming bookings Late bookings (0)
Booking #Activity NameStart time
130Sunset Kayak Tour4 confirmed09:00 AM, Feb-18
132Reef Snorkel Trip2 confirmed10:30 AM, Feb-20
135Mountain Hike6 confirmed08:00 AM, Feb-22
Active bookings Live (1)
Booking #Activity NameEnd time
128Whale Watch Cruise4 completed05:00 PM, Feb-17
129Zipline Adventure2 completed04:00 PM, Feb-18
131Cave Explore Tour3 completed06:00 PM, Feb-19
Performance snapshot Showing performance for today
Store revenue $892 +28%
Products sold 3 +200%
Orders 8 +60%
Recent orders
Order #CustomerOrder time
140Ryan Torres2 items02:15 PM, Feb-17
142Amanda Li1 item11:30 AM, Feb-18
143Chris Evans3 items09:45 AM, Feb-19
Low stock products
ProductSKUStock
Sunscreen SPF50SUN-050Low3 left
Dry Bag 10LDRY-010Low2 left
GoPro MountGPR-101Low1 left