AI AGENT TEMPLATE
For outdoor/weather-dependent attractions. Monitors weather forecasts. Drafts refund or reschedule emails when weather closes the attraction.
Outdoor and weather-dependent attractions have one of the toughest customer-communication jobs in hospitality. A lightning-risk forecast at 7am Saturday means 400 bookings need an email in the next hour — individually drafted, with refund or reschedule options, before the customers start driving to the venue. Done manually, it's a two-hour email sprint that inevitably misses some customers and produces ragged, inconsistent messaging.
The Attraction Weather Refund & Reschedule Agent eliminates the sprint. At 6am daily the agent checks the forecast. When closure criteria are met (rain intensity, wind, lightning, temperature), the agent drafts an individualised email per affected booking: closure explanation, refund option, reschedule option to any date in the next 90 days, calendar link. Everything is staged for a single batch approval by the duty manager before sending.
The reschedule-first framing is what turns the day from a revenue-loss event into a revenue-preservation event. Operators who lead with "let's reschedule" retain 40-60% of affected bookings as future visits. Operators who lead with "here's your refund" retain 10-20%. At 400 bookings, that's a 30-point revenue swing from framing — with identical actual customer outcomes on the day.
Below is the full agent spec: trigger, tools, weather threshold logic, message templates, and how to configure per-attraction criteria (an outdoor concert has different thresholds than a walking tour).
"Each morning at 6am, check weather forecast for today. If forecast meets closure criteria (rain >5mm/hr, wind >40mph, temp <35F, lightning risk), draft individualized refund/reschedule email for every booking today. Stage for duty manager approval."
Paste this into Dash Agents. Dash reads the prompt, picks the right tools, assembles the logic, and creates a ready-to-run agent in seconds.
The agent uses the standard Dash Agents tool library. Every tool call is logged.
On trigger, the agent runs these steps in order. Any step can be customised by re-prompting.
Pull 24-48h forecast from weather API for attraction location.
Per attraction-specific thresholds.
All bookings for the affected day.
Outdoor-only, indoor-alternative, mixed.
Per booking: refund option or reschedule option, calendar link.
Send to duty manager for one-click approval.
Customisations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Structured automation beats manual follow-up in three ways:
Set this agent up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season — a quiet automation that simply does the right thing, every time, without anyone having to remember.
FREQUENTLY ASKED QUESTIONS
Configurable per attraction. Typical: rain >5mm/hr, wind >40mph, temp <35F, lightning risk.
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