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Group Booking Confirmation Agent

Automatically sends group booking confirmations — manifest link, waiver links, payment terms, arrival instructions — when a group booking is made.

Event-based Attractions Updated May 2026

Group bookings at attractions have more moving parts than any standard visit. A 24-person school group needs participant manifest collection, waivers per child (or per guardian), payment coordination, arrival instructions with parking for a coach, allergen and accessibility notes, meeting-point details. Manually chasing all of that across an organiser's inbox is 15-20 minutes per group — and the groups that arrive with incomplete paperwork are the groups that ruin your whole morning.

The Group Booking Confirmation Agent automates the full post-booking sequence. Within 30 minutes of a group booking (typically 10+ pax), the agent emails the organiser with: manifest collection form, individual participant waiver links, payment terms and balance-due schedule, arrival instructions with map and parking, and operations contact info. Reminder cadence at T-14, T-7, T-2 chases incomplete items, and anything still outstanding escalates to the sales team.

The compound effect is substantial. Arrival-day friction drops dramatically because everything was collected in advance. No-show rate on groups falls because reminders hold commitment in place. Sales team time drops 60-80% because the agent handles the predictable work, leaving humans for edge cases and upsell.

Below is the full agent spec: trigger, tools, default packet contents, reminder cadence, and how to configure per-group-type flows (school, corporate, tour bus) for your specific operation.

Sample prompt

"When a group booking is confirmed (group size 10+), within 30 minutes send organiser the full confirmation pack: manifest link (CSV or form), waiver links per participant, payment terms, arrival instructions with map, contact details."

Paste this into Dash Agents. Dash reads the prompt, picks the right tools, assembles the logic, and creates a ready-to-run agent in seconds.

Tools this agent uses

The agent uses the standard Dash Agents tool library. Every tool call is logged.

get_booking generate_manifest_link generate_waiver_links draft_email send_email

What this agent does

On trigger, the agent runs these steps in order. Any step can be customised by re-prompting.

  1. Listen for group bookings

    New booking event with group size >= 10.

  2. Generate manifest form

    Create form for organiser to fill: names, contact, special requirements.

  3. Generate waiver links

    Per-participant waiver link. Reminder cadence set.

  4. Compile confirmation pack

    All links, payment terms, arrival instructions, contact info.

  5. Send to organiser

    Email + SMS to group organiser.

  6. Schedule reminders

    T-14, T-7, T-2 if manifest or waivers incomplete.

Expected output

Subject: Your group booking confirmed - next steps
Hi David,
Thanks for booking your group of 24. Before arrival we need:
1. Participant manifest (form link) - by X date
2. Waivers (link per person) - before arrival
3. Balance payment - due 7 days before visit
Reply with questions. See you on X!

How to customise this agent

Customisations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.

Why this agent matters

Structured automation beats manual follow-up in three ways:

  • — Reduces manual work: 15-20 minutes per group booking saved.
  • — Reduces no-show rate: proactive reminders get manifests in.
  • — Reduces check-in friction: everything pre-collected = smooth arrival.

In summary

Set this agent up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season — a quiet automation that simply does the right thing, every time, without anyone having to remember.

FREQUENTLY ASKED QUESTIONS

Group Booking Confirmation Agent — frequently asked questions

Contact Us

What group size triggers it?

Default 10+. Configurable per attraction.

What if organiser doesn't respond?

Can I customise per group type?

Does it handle payments?

Integration with ops?

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GENERAL
Dashboard
AI Assistant
OPERATIONS
POS
Calendar
Bookings
SERVICES
Rentals
Experiences
Store
MANAGEMENT
Customers
Dashboard
Search... + New booking
Rentals 5 Experiences 6 Store 3
Performance snapshot Showing performance for last 7 days
Sales $2,884 +100%
Booking in period 5 +100%
Bookings received 19 +100%
Upcoming pick ups Late pick ups (1)
Booking #CustomerPick up time
123Lauren Walker2 reserved07:00 PM, Feb-17
120Andrew Clark2 reserved07:00 PM, Feb-22
121Nicole Lewis1 reserved07:00 PM, Feb-26
Next returns Late returns (3)
Booking #CustomerReturn time
116Daniel Thomas1 picked up07:00 PM, Feb-17
119Stephanie Harris1 picked up07:00 PM, Feb-16
117Ashley Jackson1 picked up07:00 PM, Feb-19
Performance snapshot Showing performance for last 7 days
Sales $4,120 +42%
Booking in period 6 +50%
Bookings received 24 +33%
Upcoming bookings Late bookings (0)
Booking #Activity NameStart time
130Sunset Kayak Tour4 confirmed09:00 AM, Feb-18
132Reef Snorkel Trip2 confirmed10:30 AM, Feb-20
135Mountain Hike6 confirmed08:00 AM, Feb-22
Active bookings Live (1)
Booking #Activity NameEnd time
128Whale Watch Cruise4 completed05:00 PM, Feb-17
129Zipline Adventure2 completed04:00 PM, Feb-18
131Cave Explore Tour3 completed06:00 PM, Feb-19
Performance snapshot Showing performance for today
Store revenue $892 +28%
Products sold 3 +200%
Orders 8 +60%
Recent orders
Order #CustomerOrder time
140Ryan Torres2 items02:15 PM, Feb-17
142Amanda Li1 item11:30 AM, Feb-18
143Chris Evans3 items09:45 AM, Feb-19
Low stock products
ProductSKUStock
Sunscreen SPF50SUN-050Low3 left
Dry Bag 10LDRY-010Low2 left
GoPro MountGPR-101Low1 left