AI AGENT TEMPLATE
An AI agent that drafts professional charter damage reports.
Charter damage assessments are awkward and slow when handled manually. The captain or mate finds damage on return — scratched gelcoat, a broken rod holder, a damaged PFD — and then has to photograph it, describe it, decide whether it's charterer liability or normal wear, draft a customer-facing explanation, and decide how much to charge. A single assessment can eat an hour, and the inconsistency between captains ("Captain Mike charges for everything, Captain Jen doesn't") creates customer-service headaches and revenue leakage.
The Charter Damage Drafter standardises the entire process. When a charter returns with damage, the captain photographs the issue and tags it in the booking app. The agent pulls the booking details, matches the damage against your rate card, drafts a fair, non-accusatory customer email that cites evidence (photos, item category, repair cost estimate), and stages the charge for manager approval before anything is sent or applied to the security deposit.
Fairness compounds here. Customers who get a clear, evidence-backed damage explanation are dramatically less likely to dispute the charge or leave a negative review, even when they are being charged. Operators using the agent report damage dispute rates falling by 50-70%, assessment time dropping from 60 minutes to under 10, and — crucially — consistent damage policies across every captain on the fleet.
Below is the full agent spec: trigger, tools, default message templates, and how to tune the rate card and approval gates for your specific operation.
"Upload photos, note, rental ID. Draft full report with rate card charges."
Paste this into Dash Agents. Dash reads the prompt, picks the right tools, assembles the logic, and creates a ready-to-run agent in seconds.
The agent uses the standard Dash Agents tool library. Every tool call is logged.
On trigger, the agent runs these steps in order. Any step can be customised by re-prompting.
Customisations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Structured automation beats manual follow-up in three ways:
Set this agent up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season — a quiet automation that simply does the right thing, every time, without anyone having to remember.
FREQUENTLY ASKED QUESTIONS
ID, customer, dates, vessel, damage type and location, photos, repair plan, rate card, total, agreement reference, customer letter.
Dash Agents handle the repetitive work so your team can focus on customers. Start your free trial and build your first agent in minutes.
