BOT TEMPLATE
An AI agent that drafts professional charter damage reports.
Charter damage assessments are awkward and slow when handled manually.
Charter damage assessments are awkward and slow when handled manually. The captain or mate finds damage on return - scratched gelcoat, a broken rod holder, a damaged PFD - and then has to photograph it, describe it, decide whether it's charterer liability or normal wear, draft a customer-facing explanation, and decide how much to charge. A single assessment can eat an hour, and the inconsistency between captains ("Captain Mike charges for everything, Captain Jen doesn't") creates customer-service headaches and revenue leakage.
The Charter Damage Drafter standardizes the entire process. When a charter returns with damage, the captain photographs the issue and tags it in the booking app. The bot pulls the booking details, matches the damage against your rate card, drafts a fair, non-accusatory customer email that cites evidence (photos, item category, repair cost estimate), and stages the charge for manager approval before anything is sent or applied to the security deposit.
Fairness compounds here. Customers who get a clear, evidence-backed damage explanation are dramatically less likely to dispute the charge or leave a negative review, even when they are being charged. Operators using the bot report damage dispute rates falling by 50-70%, assessment time dropping from 60 minutes to under 10, and - crucially - consistent damage policies across every captain on the fleet.
Below is the full bot spec: trigger, tools, default message templates, and how to tune the rate card and approval gates for your specific operation.
Paste it into Dash Bots and Dash builds the bot: tools, logic and trigger.
On trigger, the bot runs these steps in order. Any step can be customized by re-prompting.
The bot uses the standard Dash Bots tool library. Every tool call is logged.
Structured automation beats manual follow-up in three ways:
Customizations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Set this bot up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season - a quiet automation that simply does the right thing, every time, without anyone having to remember.
ID, customer, dates, vessel, damage type and location, photos, repair plan, rate card, total, agreement reference, customer letter.