BOT TEMPLATE
An AI agent that follows up on charter no-shows with rebook option.
No-shows on charters are disproportionately expensive because charter capacity is so limited.
No-shows on charters are disproportionately expensive because charter capacity is so limited. A six-passenger sport fishing charter that loses one party isn't backfillable the way a walk-in rental shop is. The booking reserved the captain, the boat, the fuel, and half a day of the ops calendar - and when the customer doesn't arrive, all of that cost stays on the books, the rebook rate sits near zero without intervention, and your team spends the afternoon wondering why nobody called.
The Charter No-Show Follow-Up Bot closes the gap automatically. Once a charter booking is flagged as no-show, the bot waits a configurable grace period, confirms the customer hasn't already rebooked elsewhere in your system, and sends a warm follow-up email: acknowledgement, rebook link for any available future date, and optional courtesy credit against the no-show fee. The tone is non-accusatory - customers who miss a charter are almost always embarrassed already, and piling on kills rebook conversion.
In charter specifically, the follow-up lands at an unusually high-intent moment. Charter customers are typically on a trip - they traveled to be on your boat. If they no-showed because of a late flight, a sick child, or a traffic mess, they still want the experience. A same-day or next-day follow-up captures that intent before they go home. Operators running the bot typically see 30-50% of no-shows rebook within 14 days, versus under 10% with no follow-up.
Below is the full bot spec: trigger timing, tools, the default email, and how to tune it for your operation and typical charter length.
Paste it into Dash Bots and Dash builds the bot: tools, logic and trigger.
On trigger, the bot runs these steps in order. Any step can be customized by re-prompting.
The bot uses the standard Dash Bots tool library. Every tool call is logged.
Structured automation beats manual follow-up in three ways:
Customizations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Set this bot up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season - a quiet automation that simply does the right thing, every time, without anyone having to remember.
Deposits, reminders, automated follow-up.