AI AGENT TEMPLATE
An AI agent that watches weather and drafts customer communications for affected charters.
Weather cancellations are a fact of life for charter operators, and handling them badly is how you lose a customer and a review at the same time. Wait too long to call it and your customers are already at the marina in the rain. Call it too early and you refund bookings the weather ends up sparing. And when you do call it, you need to contact every affected booking individually, offer a reschedule or refund, and keep track of who picked what — a scramble that typically eats half a day of ops time per bad-weather event.
The Charter Weather Alert Agent watches the marine forecast on a continuous loop. When conditions cross thresholds you define (wind speed, wave height, lightning risk, small-craft advisory), the agent drafts a customer-specific cancellation email for every affected booking, offers a one-click reschedule to the next available slot of the same length on the same vessel, and stages everything in approval mode so the captain or ops manager can review before anything sends.
The reschedule-first framing matters. Operators who default to refunds on weather cancellations retain 15-25% of that revenue. Operators who lead with reschedule options retain 60-80%. The agent builds a reschedule pipeline directly from your live availability, so the options offered are always bookable. Customers get a clean in-hand solution instead of a frustrating email chain, and your revenue and customer relationship both survive the weather.
Below is the full agent spec: trigger thresholds, tools, message templates, and how to adapt the escalation behaviour for your specific vessel types and routes.
"Every 5pm, pull tomorrow charters. Check weather. Unsafe conditions: draft reschedule/refund emails. Marginal: advisory."
Paste this into Dash Agents. Dash reads the prompt, picks the right tools, assembles the logic, and creates a ready-to-run agent in seconds.
The agent uses the standard Dash Agents tool library. Every tool call is logged.
On trigger, the agent runs these steps in order. Any step can be customised by re-prompting.
Customisations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Structured automation beats manual follow-up in three ways:
Set this agent up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season — a quiet automation that simply does the right thing, every time, without anyone having to remember.
Decide evening before. Unsafe = cancel. Marginal = advisory.
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