AI AGENT TEMPLATE
Sends review request emails 24-48 hours after visit. TripAdvisor, Google, and on-site review platforms. Improves review volume 3-5x.
Review volume predicts organic booking rates for attractions with almost embarrassing accuracy. An attraction with 2,000 Google reviews averaging 4.6 stars converts organic searchers at multiples of the rate of an identical attraction with 300 reviews averaging 4.6 stars — the star rating is a threshold, the volume is the lift. And review volume almost entirely depends on whether you systematically ask for reviews after visits.
The Attraction Post-Visit Review Agent handles the asking automatically. 24-48 hours after a visit — the window where memory is vivid and positive but not yet blurred — the agent sends a short, targeted email per customer with direct links to the platforms that matter for your market (Google, TripAdvisor, Viator, Klook). The email tone is short and appreciative, not pleading, which matters for response rates.
Filtering matters. Customers who had issues — refunded visits, logged complaints, incident-flagged bookings — get excluded from the review ask and routed to a separate manager-touch resolution flow. You don't want to ask someone with a bad experience to publish that bad experience publicly; you want to resolve it privately. Filtering that subset out, operators report 3-5x review volume lift within a few months.
Below is the full agent spec: trigger timing, tools, platform-routing by market, and how to configure exclusion criteria and personalisation per ticket type.
"Each day at 10am, find all visits that completed 24-48 hours ago. Send tailored review request: platform-specific links, short friendly message, offer of small incentive for longer reviews."
Paste this into Dash Agents. Dash reads the prompt, picks the right tools, assembles the logic, and creates a ready-to-run agent in seconds.
The agent uses the standard Dash Agents tool library. Every tool call is logged.
On trigger, the agent runs these steps in order. Any step can be customised by re-prompting.
Bookings completed 24-48 hours ago.
Don't ask upset customers to review.
First visit vs. repeat. Tailor message accordingly.
Which review platform matters for your market — TripAdvisor, Google, Viator, etc.
Short, friendly, specific. "Hope you enjoyed Saturday at X. A quick review helps other families like yours find us."
Optimal email engagement window.
Customisations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Structured automation beats manual follow-up in three ways:
Set this agent up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season — a quiet automation that simply does the right thing, every time, without anyone having to remember.
24-48 hours post-visit. Before is premature. After 72 hours drops response 60%.
Dash Agents handle the repetitive work so your team can focus on customers. Start your free trial and build your first agent in minutes.
