BOT TEMPLATE
Sends review request emails 24-48 hours after visit. TripAdvisor, Google, and on-site review platforms. Improves review volume 3-5x.
Review volume predicts organic booking rates for attractions with almost embarrassing accuracy.
Review volume predicts organic booking rates for attractions with almost embarrassing accuracy. An attraction with 2,000 Google reviews averaging 4.6 stars converts organic searchers at multiples of the rate of an identical attraction with 300 reviews averaging 4.6 stars - the star rating is a threshold, the volume is the lift. And review volume almost entirely depends on whether you systematically ask for reviews after visits.
The Attraction Post-Visit Review Bot handles the asking automatically. 24-48 hours after a visit - the window where memory is vivid and positive but not yet blurred - the bot sends a short, targeted email per customer with direct links to the platforms that matter for your market (Google, TripAdvisor, Viator, Klook). The email tone is short and appreciative, not pleading, which matters for response rates.
Filtering matters. Customers who had issues - refunded visits, logged complaints, incident-flagged bookings - get excluded from the review ask and routed to a separate manager-touch resolution flow. You don't want to ask someone with a bad experience to publish that bad experience publicly; you want to resolve it privately. Filtering that subset out, operators report 3-5x review volume lift within a few months.
Below is the full bot spec: trigger timing, tools, platform-routing by market, and how to configure exclusion criteria and personalization per ticket type.
Paste it into Dash Bots and Dash builds the bot: tools, logic and trigger.
On trigger, the bot runs these steps in order. Any step can be customized by re-prompting.
Bookings completed 24-48 hours ago.
Don't ask upset customers to review.
First visit vs. repeat. Tailor message accordingly.
Which review platform matters for your market - TripAdvisor, Google, Viator, etc.
Short, friendly, specific. "Hope you enjoyed Saturday at X. A quick review helps other families like yours find us."
Optimal email engagement window.
The bot uses the standard Dash Bots tool library. Every tool call is logged.
Structured automation beats manual follow-up in three ways:
Customizations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Set this bot up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season - a quiet automation that simply does the right thing, every time, without anyone having to remember.
24-48 hours post-visit. Before is premature. After 72 hours drops response 60%.