BOT TEMPLATE
An AI agent that follows up on tour no-shows with rebook link and courtesy credit.
Tour no-shows are easy to ignore because each individual miss looks small.
Tour no-shows are easy to ignore because each individual miss looks small. A 12-person walking tour with two no-shows doesn't delay the tour or lose you money on the spot - the tour runs, the other guests have a good time, the missed fees cover the cost. But those two no-shows are customers who had an intent to tour and now have an incomplete experience. Left alone, they book elsewhere next time they visit, and your conversion rate on that acquisition-invested customer drops to zero.
The Tour No-Show Follow-Up Bot systematically recaptures that intent. When a guest is marked no-show, the bot waits a grace period, confirms they haven't already rebooked, and sends a warm follow-up: acknowledgement, one-click link to any future tour slot, and optional courtesy credit if your policy allows. The tone is non-judgmental - missed tours usually mean transport trouble, a sick child, or a timezone miscount, not bad intent.
Tour no-show follow-up has a geography advantage. Missed tour customers are often still in the destination city, figuring out what to do with the afternoon now that their morning plan fell through. A fast, personalized message with a rebook link - ideally for the same day or next day - converts 25-35% of no-shows into rebookings. Next-day generic emails convert under 5%.
Below is the full bot spec: trigger timing, tools, default message, and how to tune the grace period, credit amount, and rebook window for your operation.
Paste it into Dash Bots and Dash builds the bot: tools, logic and trigger.
On trigger, the bot runs these steps in order. Any step can be customized by re-prompting.
The bot uses the standard Dash Bots tool library. Every tool call is logged.
Structured automation beats manual follow-up in four ways:
Customizations by re-prompting in plain English: change the trigger timing or conditions, adjust the recipient list, tune thresholds, modify tone, add approval gates, connect additional channels (SMS, WhatsApp) if available. Run in approval mode for the first week to build confidence before switching to autonomous.
Set this bot up on your first week. Run in approval mode for five days while you watch the outputs, then flip to autonomous. The ROI compounds across a full season - a quiet automation that simply does the right thing, every time, without anyone having to remember.
Deposit, 24h reminder, automated follow-up.