Track each chair, bed and hoist as its own unit, block sanitisation and servicing before anything goes back out, and bill long rentals on a schedule.
Medical and mobility rental carries a traceability burden other rental businesses do not. If you cannot answer that question from a record, you cannot answer it at all.
This is the one rental sector where the audit trail is not a nice-to-have. Knowing which specific unit went to which customer, and what happened to it in between, is the basis of the whole operation.
A unit that is physically back is not a unit that is ready. Treating sanitisation as a blocked step rather than an assumption is what makes the availability figure trustworthy.
Much of this sector is long rental — a bed for a recovery, a chair for a season. Rebuilding that as a fresh invoice every month is work that should simply not exist.
Dash AI knows your bookings, your stock and your customers. Dash Agents keep working once you have closed the laptop.
Agents that run in the background while you get on with the job.
Customers and care teams check availability and request equipment from your site.
Terms and liability signed on screen and stored against the rental.
Fixed or percentage holds on higher-value units.
Jobs assigned to drivers with a live list on a phone.
Separate availability per depot with transfers between them.
Utilization, revenue and downtime per asset, without a spreadsheet.
FREQUENTLY ASKED QUESTIONS
Find answers below. Contact us if you couldn't find what you're looking for.
Contact UsIt is the system a medical or mobility rental business runs on: which unit is with which customer, when it was last sanitised, when it is next due an inspection and how a long-term rental is being billed. Traceability is the core requirement — every rental, clean and service stays on the unit's record.
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