AI Bookings: put a helpful assistant on your booking page
Your booking page is where customers decide. It is also where they get stuck — unsure which gear fits, whether a tour suits their kids, or what happens if they need to cancel. Most of those questions never reach you; the visitor just closes the tab. AI Bookings fixes that. It adds Dash, a friendly assistant, right to your EquipDash booking page — so customers can ask anything, get a recommendation, and book, without ever leaving the chat.
It is a $29/month add-on that works with any plan, and it is live today.
Answers, in your customer's moment of doubt
"What's your cancellation policy?" "Is this good for beginners?" "What should I bring?" These are the questions that decide a booking, and they usually arrive after hours, when no one is at the counter to answer.
Dash answers them instantly, in plain language, from your own information — your product descriptions, your policies, your opening hours. When it quotes a policy, it links to the source, so the customer can trust the answer and you are never on the hook for a made-up one. If Dash is ever unsure, it hands the customer to your team rather than guessing.
The result is simple: fewer unanswered emails, fewer abandoned carts, and a booking page that keeps working at 11pm on a Sunday.
Recommends what to book, like your best staff member
The visitor who says "I'm a first-timer, what should I rent?" is ready to buy — they just need a nudge in the right direction. Dash gives it. Ask about your ability, your plans, or your budget, and it recommends the right rental or trip as tappable cards, pulled from your live catalogue with real availability.
It never invents products or prices. Every card is something you actually offer, at a price that comes straight from your own data. It is the reassurance a nervous first-timer needs and the gentle upsell a busy shop rarely has time for — running on every booking, at every hour.
Books right in the chat
When a customer is ready, they do not have to start over. Dash walks them through dates, times and party size and builds the cart for them, then hands over to your existing secure checkout to pay.
Payment always happens in your normal checkout — Dash never asks for card details in the chat, so your Stripe setup and waivers work exactly as they do today. And because every booking Dash drives is tagged, you can see precisely what the assistant is earning you.
You set it up in minutes — no scripts, no decision trees
There are no chatbot flows to build. Dash already knows your catalogue, prices and hours the moment you switch it on. To teach it more, you can:
- Add your website — point it at your FAQ or info pages and it reads them.
- Write help articles in the portal — pickup instructions, fitting guides, returns.
- Upload documents — drop in a PDF of your rental terms and it learns those too.
Dash keeps up as you go. Change a price or update a policy and it stays current on its own — no re-training, no maintenance.
On your booking page, or anywhere on your site
Dash lives inside your EquipDash booking page out of the box, matching your brand colour automatically. You can also drop the same assistant onto your own marketing site with a single line of code, turning any page into a place to ask and book.
Wherever it appears, Dash quietly steps aside at the payment step, so it never gets in the way of a sale.
Built to be trusted
Handing a chat window to your customers only works if you can trust what it says. AI Bookings is built for that:
- It answers only from the knowledge you give it — never the open internet.
- It never invents prices or products, and quotes live availability from real data.
- It cites its source when it references a policy.
- It hands off to your team when it is unsure, instead of guessing.
- It never takes payment in the chat.
Simple, predictable pricing
AI Bookings is a $29/month add-on you can switch on for any EquipDash plan. It includes 250 customer conversations every month, and if you have a busy spell you can top up $10 per 100 extra conversations. Cancel the add-on any time.
Getting started
If you already run your booking page on EquipDash, you can enable AI Bookings from your billing settings and have Dash live in a few minutes. New to EquipDash? Start a free trial and set up your booking page first — Dash will be waiting when you are ready.
Your customers already have questions. Now your booking page can answer them — and take the booking while it is at it.
in one place
