Viator integration

Sync Viator with EquipDash in real time

List your tours and activities on Viator and run them from EquipDash. Availability, pricing and bookings sync automatically, so every channel shares one source of truth — no double-bookings, no spreadsheets, no manual re-keying.

No credit card required, cancel anytime.

Today's bookings
All channels · 1 calendar
Synced
Sunset Kayak Tour · 2 guests
4:30 PM · Emma Williams
Viator
E-Bike Rental · 1 day
9:00 AM · Mike Chen
Direct
City Walking Tour · 4 guests
2:00 PM · James Taylor
Viator
Availability updated across all channels 3 of 8 spots left

Real-time two-way sync of availability, pricing and bookings.

One shared inventory so you never oversell a tour.

Activate in minutes — connect, map your products, done.

Viator

EquipDash + Viator, working as one

Viator — the world's largest experiences marketplace and part of Tripadvisor — puts your tours in front of travelers planning their trips. EquipDash keeps the operation behind them in order — availability, capacity, customer records and reporting all in one place. The OTA channel sync ties the two together so a booking on Viator lands in EquipDash the same way a direct booking does.

OTA CHANNEL SYNC

Everything the Viator sync handles for you

Connecting Viator as a sales channel does more than forward a booking. The integration keeps both systems in lockstep, removes the manual steps, and lets you scale your distribution without losing control of your calendar.

0% EquipDash fee on Viator bookings

EquipDash takes nothing on bookings that come through Viator — you only pay Viator’s own commission, never a markup from us. Our platform fee applies to direct online bookings only. See the pricing page for the full breakdown.

Real-time availability sync

Your live availability pushes straight to Viator. Sell a spot anywhere and it disappears everywhere — within seconds, not on a nightly batch.

No more double-bookings

Direct and Viator bookings draw from the same shared inventory, so the same seat can never be sold twice. Overselling and the awkward cancellations that follow simply stop.

Automatic booking import

Every Viator reservation flows into EquipDash with guest details, party size, date, time and the option booked — no copy-paste, no missed reservations.

One calendar for every channel

OTA bookings sit beside your direct, POS and website bookings on the same calendar. Your team sees the full day at a glance instead of checking each platform.

Pricing stays consistent

Set your rates in EquipDash and keep them aligned on Viator. Update a price once instead of maintaining two rate sheets that drift apart.

Unified customer records

Guests who book through Viator become customers in EquipDash, ready for waivers, confirmations, reminders and follow-up — the same as any direct guest.

Capacity rules respected

Session limits, cut-off times and per-departure capacity carry across to Viator, so the channel can only sell what you can actually deliver.

Reporting across all channels

See revenue, occupancy and performance with Viator bookings included, so you can compare channels and know which ones actually pay off.

Saturday · Sunset Kayak Tour Live
Total capacity8 spots
Direct & website3 booked
Viator2 booked
Available3 spots
Viator updated the moment a direct booking came in

REAL-TIME AVAILABILITY

Sell on Viator without watching your calendar

The moment a seat is sold — on your website, at the desk, or through Viator — your remaining availability updates on every channel. There is no nightly sync window where two travelers can grab the same spot. You open up distribution to Viator's audience while keeping a single, accurate view of what's left to sell.

AUTOMATIC IMPORT

Viator bookings land in EquipDash on their own

Each reservation arrives complete — guest name, party size, date and time, the option they chose, and any add-ons — and slots straight into your calendar and customer list. From there it behaves like any other booking: confirmations and reminders go out, waivers can be requested, and your team checks guests in from the same screen. Nobody re-types a thing.

New Viator booking
Imported just now · auto-confirmed
Half-Day Wine Tour
Sat 14 Jun · 1:00 PM
GuestLaura Bennett
Party size2 adults
OptionPremium tasting
PickupHotel lobby
ReferenceVTR-48217
Added to calendar Customer created
This month · bookings by channel
412bookings
Direct46%
Viator32%
POS / walk-in14%
Other OTAs8%

ONE VIEW, EVERY CHANNEL

Run Viator alongside your other channels

Viator is one of several ways customers reach you, and EquipDash treats it that way. Manage it next to your direct website, POS and other OTAs from a single calendar and a single set of reports. You can finally see how much of your business each channel drives — and make distribution decisions on real numbers instead of guesswork.

GETTING STARTED

Connect Viator in three steps

No developers, no migration project. Activate the channel from your EquipDash settings and you're live the same day.

Connect your accounts

Activate Viator from your EquipDash integration settings and authorise the connection. No code, no API keys to manage by hand.

Map your products

Match your Viator products and options to the EquipDash tours they sell, so availability and pricing line up correctly.

Go live and sell

Sync switches on. Availability and pricing flow out, bookings flow in, and your calendar stays accurate from the first reservation.

FREQUENTLY ASKED QUESTION

What would you like to know about EquipDash?

Find answers to your questions below. Contact us if you couldn't find what you're looking for.

Contact Us

Does EquipDash charge a fee on Viator bookings?

No. EquipDash charges a 0% platform fee on OTA bookings, including Viator — you only pay Viator’s own commission, with no markup from us on top. Our small platform fee applies to direct online bookings only. See the pricing page for the full breakdown.

How does the Viator sync work?

Will connecting Viator cause double-bookings?

Do I have to enter Viator bookings manually?

What is Viator and how does it help my business?

Can I still take direct bookings on my own website?

Does pricing stay in sync?

How long does setup take?

Put your experiences on Viator — and keep one calendar

Start your free 21-day trial, connect Viator, and let availability, pricing and bookings sync themselves.