← Showcase
Activities & Adventure

Ridgeline Adventures on EquipDash

Ziplines, rafting on the French Broad, climbing and waterfall hikes, with a certified guide on every trip and a waiver for every rider.

Asheville, NC 20 min Experiences POS Store Dash AI Mobile App

Inside the business

How Ridgeline Adventures runs on EquipDash

Bundles and the waitlist, guides and their certificates, the time clock and group waivers.

Your booking
Zipline tour, Saturday 12:00 PM
Adult1
Youth1
Rider detailsBirth date, weight, height
WaiversSigned for both
Our kids are 7 and 11. What can we all do?
The Adventure Combo suits all of you. Some trips are only for the 11-year-old.
Pay and book

Family trips on the booking page

A family zipline with harness sizes for each rider, and the age rules answered by Dash.

On the Booking Page
At the put-in, on the phone at Ridgeline Adventures, in the EquipDash phone app

At the put-in, on the phone

The 1:30 PM raft checked in at the river, after the guide signs the trip report.

The Jobs Dash Takes The Day at Basecamp
Ridgeline Adventures
Waterfall hike waiver

I sign for my child on the school group’s hike next week.

Signed from the parent’s linkSigned
School group · waterfall hike18 of 22 signed

A school group’s waivers

Each parent gets a link to sign for their child, and Dash lists who still has to.

The Day at Basecamp
Saturday climbs
Places left
9:00 AMWaitlist
11:00 AM2 places
2:00 PM6 places
Fri, privateTeam of 12

Full climbs, waitlists and private days

A waitlist for a full climb, a private day for twelve, and walk-ups checked for room.

On the Booking Page The Day at Basecamp The Jobs Dash Takes
Certificate
Swiftwater rescue
Due for renewal
Flagged
New date in
Badge cleared
Raft departures need itRenew

Guides and certificates

Rafts only sell with a qualified guide, and certificates are flagged before they run out.

How the Shop Is Set Up
This week
🗓
Week publishedOnly guides whose shifts changed were emailed.
8:00 AM
⏱
Clocked inFour guides in with their own PIN at the basecamp tablet.
8:45 AM
☀
Morning briefWind warning on the zipline tomorrow, two departures unassigned.
9:00 AM
✉
Night-before emailTomorrow’s paddlers told what to wear and when to meet.
6:00 PM

The schedule and the jobs Dash takes

The week’s shifts, time off, PIN clock-ins, the night-before email and the reports.

How the Shop Is Set Up The Day at Basecamp The Jobs Dash Takes After the Trip

Questions about your own setup? Book a live demo with our team.

Step by step

What Ridgeline Adventures does in EquipDash

From the booking page to the reports after the trip.

01

On the Booking Page

  1. Booking a family zipline tour

    An adult and a youth on Saturday's noon zipline, with each rider's date of birth, weight and height so the guide can fit the harness. Mom signs her own waiver and her daughter's as her parent, then pays by card.

  2. Asking the chat about age limits

    A family with kids of seven and eleven asks what they can all do together. Dash reads each trip's age rule, puts the family combo first, says which trips only the eleven-year-old can join, and answers the rafting question from the owner's own words.

  3. The Adventure Combo

    The zipline and the waterfall hike as one bundle, 10% off each. Times that clash with the zipline are marked as an overlap, and the total shows the saving against booking the two separately.

  4. Asking for a private group day

    A team of twelve asks for a Friday next month at one price for the group. Everyone's date of birth goes in with the request, and the card is saved, not charged, until the owner says yes.

  5. Joining the waitlist for a full climb

    Saturday's climb is full, so a customer joins the waitlist for two places. A group of three cancels and gets half back under the policy, and everyone waiting gets an email with a button to book.

02

How the Shop Is Set Up

  1. Guides on every trip

    A raft departure only sells with a guide who holds swiftwater rescue and wilderness first responder. Dash drafts who takes each unguided departure, nothing changes until the owner approves, and it names the days still short a guide.

  2. Certifications that run out

    The dashboard flags two certificates due for renewal, and Renew opens the person. Put in the new expiry date and the badge clears, then ask the page whose certificates run out soon across the whole crew.

  3. Building the week's schedule

    The week guide by guide, with how busy each day is booked across the top. Dash says who's on this weekend and drafts a Sunday shift, and publishing the week emails only the people whose shifts changed.

  4. Time off and a guide's own hours

    A part-time guide opens his own link, with no login, to set his days and ask for a weekend off. The owner approves it from the schedule and is warned about the two shifts he's still down for.

03

The Day at Basecamp

  1. The morning brief

    The day in a sentence before the first shuttle: departures, the rush and the weather. Open it for tomorrow's wind warning on the zipline and climbing, departures with nobody assigned, and the bookings still unpaid.

  2. Clocking in at basecamp

    A tablet by the door runs the time clock, and each guide clocks in with their own four-digit PIN. The hours land on the timesheets, and Dash adds up the week guide by guide, with breaks taken off.

  3. The afternoon rafting trip

    Dash names who on the 1:30 raft isn't comfortable in moving water. Check-in stays locked until the guide signs the trip report with the headcount and river conditions, then everyone is ticked off as they walk up.

  4. A school group's waivers

    A saved school group fills the seats on next week's waterfall hike, and each parent gets a link to sign for their child. Dash checks every waiver on the booking and lists the teachers and students still to sign.

  5. Approving the private group day

    The team's request is waiting, and a private day needs two guides. Dash finds three free and qualified and notes which one is short a certificate, and approving it charges the saved card and sends the confirmation.

04

The Jobs Dash Takes

  1. A walk-up at the counter

    Three friends for this afternoon's waterfall hike and a cap, told to the till in one sentence. Dash checks the two o'clock has room and reads the sale back, and each friend gets a seat and a waiver of their own.

  2. A bot for the night before

    Every evening before a rafting trip, email tomorrow's paddlers what to wear and when to meet. Dash builds the steps, tries them on tomorrow's real bookings, and shows who it would email before anything is sent.

  3. The app at the put-in

    The 1:30 raft on a phone at the river, with each person's weight and answer about the water. Check in the last two off the bus, and ask Dash who still has to sign before they get in the raft.

05

After the Trip

  1. Reviews and a thank-you code

    A survey a few hours after every trip asks about the day, the guide and the safety briefing. Sending it earns a 10% code, happy guests go on to the review pages, and a low score comes to the owner first.

  2. Reports, or just ask

    Busiest sessions shows how full every departure ran, as a table or a chart. Then ask which guide took out the most people this month and which trip fills first, and Dash answers from every booking.

Everything above is standard EquipDash: the booking page, bundles and the waitlist, guides and their certificates, the schedule and the time clock, trip reports and group waivers, set up for your trips instead of Ridgeline.

Adventure activity software →

Run guided adventures yourself?

Start a free 21-day trial and set it up with your own products. No credit card needed.

GENERAL
Dashboard
AI Assistant
OPERATIONS
POS
Calendar
Bookings
SERVICES
Rentals
Experiences
Store
MANAGEMENT
Customers
Dashboard
Search... + New booking
Rentals 5 Experiences 6 Store 3
Performance snapshot Showing performance for last 7 days
Sales $2,884 +100%
Booking in period 5 +100%
Bookings received 19 +100%
Upcoming pick ups Late pick ups (1)
Booking #CustomerPick up time
123Lauren Walker2 reserved07:00 PM, Feb-17
120Andrew Clark2 reserved07:00 PM, Feb-22
121Nicole Lewis1 reserved07:00 PM, Feb-26
Next returns Late returns (3)
Booking #CustomerReturn time
116Daniel Thomas1 picked up07:00 PM, Feb-17
119Stephanie Harris1 picked up07:00 PM, Feb-16
117Ashley Jackson1 picked up07:00 PM, Feb-19
Performance snapshot Showing performance for last 7 days
Sales $4,120 +42%
Booking in period 6 +50%
Bookings received 24 +33%
Upcoming bookings Late bookings (0)
Booking #Activity NameStart time
130Sunset Kayak Tour4 confirmed09:00 AM, Feb-18
132Reef Snorkel Trip2 confirmed10:30 AM, Feb-20
135Mountain Hike6 confirmed08:00 AM, Feb-22
Active bookings Live (1)
Booking #Activity NameEnd time
128Whale Watch Cruise4 completed05:00 PM, Feb-17
129Zipline Adventure2 completed04:00 PM, Feb-18
131Cave Explore Tour3 completed06:00 PM, Feb-19
Performance snapshot Showing performance for today
Store revenue $892 +28%
Products sold 3 +200%
Orders 8 +60%
Recent orders
Order #CustomerOrder time
140Ryan Torres2 items02:15 PM, Feb-17
142Amanda Li1 item11:30 AM, Feb-18
143Chris Evans3 items09:45 AM, Feb-19
Low stock products
ProductSKUStock
Sunscreen SPF50SUN-050Low3 left
Dry Bag 10LDRY-010Low2 left
GoPro MountGPR-101Low1 left