All showcases
Showcase · Tours

Cobblestone Walking Tours — running on EquipDash

Cobblestone Walking Tours runs small-group history, food, ghost, and architecture tours through historic Charleston, South Carolina — licensed guides, multiple departures a day, and a little merch on the side. This walkthrough starts with an empty account and a new tour, then sells it, fills the week, staffs it, runs tour day, and reads the numbers afterwards.

Charleston, SC 18 min walkthrough Experiences Store Dash AI
The full operation, covered

What's in this walkthrough

The demo follows Cobblestone Walking Tours through a working day — every chapter is one part of the operation, end to end.

01
Setting Up

Setting up a tour

A tour built from nothing — duration, group size, meeting point, and separate adult, child, and senior rates.

02
Setting Up

Writing the tour page

The part customers actually read — the story, the route as a step-by-step itinerary, what's included, where to meet.

03
Setting Up

Setting up the schedule

Departures, not dates — recurring start times that generate a whole season of sessions, with per-day differences.

04
Setting Up

Changing the schedule with Dash

Tell Dash to move the winter start times or drop a departure, and it edits the season in bulk instead of session by session.

05
Selling

How customers book

The booking page: pick a tour, pick a departure, mix adults and kids, pay. Booked in a minute.

06
Selling

Booking through the assistant

A visitor who doesn't know which tour just asks — Dash recommends one, checks the seats, and books it.

07
Selling

Selling two tours as a package

History plus ghosts as one discounted package — the customer picks their own departure for each tour.

08
Managing the Week

Checking the week

Every departure for the week with seats sold on each — full, soft, and empty at a glance.

09
Managing the Week

Finding quiet departures

Ask Dash which departures are running soft and how that compares to normal — it answers from the actual bookings.

10
Selling

When a departure sells out

Sold out is not lost — customers join the waitlist from the booking page and get notified the moment a seat opens.

11
Selling

Taking bookings by request

Private tours priced by the group — requested online, quoted, and converted to a booking when they accept.

12
Tour Day

Guides and qualifications

Licensed guides with certifications and expiry dates on their record — warnings fire before a license lapses.

13
Tour Day

Building the guide roster

One sentence to Dash staffs the week — constraints respected, understaffing warnings cleared.

14
Tour Day

Running the day's manifest

Fifteen departures from one desk: who's booked, who's checked in, and a run sheet for each departure.

15
Tour Day

Using the mobile app

Guides check their groups in from the street, and Dash answers questions from a phone.

16
Tour Day

Weather, and pulling a departure

A storm rolls in — cancel the departure, refund or credit per the policy, and message everyone on it at once.

17
Afterwards

Post-tour surveys

NPS surveys with per-guide ratings — promoters get the review link, detractors get flagged to you first.

18
Afterwards

Reports

Revenue by tour, by guide, and seat occupancy — or just ask Dash how the season is going.

Run a tour company yourself?

Everything in this walkthrough — the departure schedule, the booking page, waitlists, guide rosters, the weather call — is standard EquipDash, set up for your tours instead of Cobblestone's.

More industries

Other showcases

Every industry gets its own fully built demo business. Find the one that runs like yours.

Peak Ski Co. — EquipDash walkthrough 18 min
Ski & Snowboard

Peak Ski Co.

Crested Butte, CO
Redrock Bike Co. — EquipDash walkthrough 17 min
Bikes

Redrock Bike Co.

Moab, UT
🛶 In production
Water Sports

Bayside Water Sports

Sarasota, FL
In production
Boats

Anchor Boat Rentals

Lake Tahoe
In production
Camping & Hiking

Basecamp Gear Rentals

Bend, OR
🧗 In production
Activities & Adventure

Ridgeline Adventures

Asheville, NC
🎣 In production
Charters

Blue Horizon Charters

Monterey, CA
🤿 In production
Scuba & Snorkel Diving

Coral Coast Divers

Key Largo, FL
🏄 In production
Surf

Sandbar Surf Co.

San Diego, CA
🚐 In production
RV & Campervan

Open Road Campervans

Bozeman, MT
🌻 In production
Attractions

Meadowbrook Farm

Hood River, OR
🏜️ In production
ATV & Off-Road

Red Canyon Off-Road

Sedona, AZ
🛷 In production
Snowmobile

Continental Divide Snowmobile

West Yellowstone, MT

See it with your own gear in it

Start a free 21-day trial and set up your own shop — or book a demo and we'll walk you through it live.

GENERAL
Dashboard
AI Assistant
OPERATIONS
POS
Calendar
Bookings
SERVICES
Rentals
Experiences
Store
MANAGEMENT
Customers
Dashboard
Search... + New booking
Rentals 5 Experiences 6 Store 3
Performance snapshot Showing performance for last 7 days
Sales $2,884 +100%
Booking in period 5 +100%
Bookings received 19 +100%
Upcoming pick ups Late pick ups (1)
Booking #CustomerPick up time
123Lauren Walker2 reserved07:00 PM, Feb-17
120Andrew Clark2 reserved07:00 PM, Feb-22
121Nicole Lewis1 reserved07:00 PM, Feb-26
Next returns Late returns (3)
Booking #CustomerReturn time
116Daniel Thomas1 picked up07:00 PM, Feb-17
119Stephanie Harris1 picked up07:00 PM, Feb-16
117Ashley Jackson1 picked up07:00 PM, Feb-19
Performance snapshot Showing performance for last 7 days
Sales $4,120 +42%
Booking in period 6 +50%
Bookings received 24 +33%
Upcoming bookings Late bookings (0)
Booking #Activity NameStart time
130Sunset Kayak Tour4 confirmed09:00 AM, Feb-18
132Reef Snorkel Trip2 confirmed10:30 AM, Feb-20
135Mountain Hike6 confirmed08:00 AM, Feb-22
Active bookings Live (1)
Booking #Activity NameEnd time
128Whale Watch Cruise4 completed05:00 PM, Feb-17
129Zipline Adventure2 completed04:00 PM, Feb-18
131Cave Explore Tour3 completed06:00 PM, Feb-19
Performance snapshot Showing performance for today
Store revenue $892 +28%
Products sold 3 +200%
Orders 8 +60%
Recent orders
Order #CustomerOrder time
140Ryan Torres2 items02:15 PM, Feb-17
142Amanda Li1 item11:30 AM, Feb-18
143Chris Evans3 items09:45 AM, Feb-19
Low stock products
ProductSKUStock
Sunscreen SPF50SUN-050Low3 left
Dry Bag 10LDRY-010Low2 left
GoPro MountGPR-101Low1 left
Will EquipDash suit my business?
Ask Dash — it knows every feature.